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Included Health

First cited by AI Jun 11, 2026
includedhealth.com

Surfaced organically in AI answers about online therapy. Not yet profiled.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning Included Health, through Sep 11, 2026.

6.7%

Avg position when mentioned: 6.0 · peak 18% on Sep 2

By engine

Where Included Health is strong, and where it is invisible.

  • ChatGPT
    20.0%

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 90 positive mentions
  • 70 neutral
  • 0 mixed or cautious

Recent AI answers mentioning Included Health

ChatGPTSep 11, 2026, 15:21 UTC
Which online psychiatry service has the shortest wait for an appointment?

Short answer: services that most often have the shortest waits for psychiatry appointments are Brightside Health, Talkiatry, PlushCare, Doctor On Demand, and Cerebral. They each advertise same‑day to next‑day or within‑a-few-days new‑patient availability because of large provider networks and online scheduling. Why these five: Brightside Health — focuses on medication management for depression/anxiety and often advertises same‑day or next‑day intake slots; streamlined intake for faster scheduling. Talkiatry — a psychiatry-first telehealth company with many prescribers; known for quick new‑patient booking and fast follow‑ups. PlushCare — large telemedicine platform with psychiatry services; many users report same‑week or sooner appointments and easy online booking. Doctor On Demand (now part of Grand Rounds/Included Health in some markets) — broad telehealth network, often able to match patients with a psychiatrist quickly. Cerebral — large nationwide provider that advertises rapid access for medication management and psychiatry visits (availability varies by market). A few important notes: Real wait times vary by your state/ZIP, insurance, time of day, and whether you need an urgent appointment or routine follow-up. “Same‑day” availability is more common for medication‑management or urgent slots than for ongoing complex evaluations. If speed matters, choose “medication management” or “psychiatry intake” (instead of combined therapy+psychiatry), check weekends/evenings, use the services’ self‑schedule tools, and call customer support to ask about cancellations/next‑day openings. If you want, tell me your ZIP code, insurance (or self‑pay), and whether you need urgent help vs routine care and I can check typical current waits or suggest the best single option for your situation.

Mentioned in position 6 of 7

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ChatGPTSep 9, 2026, 15:26 UTC
Which online psychiatry platforms take insurance?

Short answer: several large telehealth companies do accept commercial insurance for psychiatry/behavioral health — but exact coverage depends on your insurer, plan, and whether the specific clinician is in‑network. Below are common platforms that frequently take insurance and why; after that I’ll give quick steps to confirm coverage. Platforms that commonly accept insurance Amwell (American Well) — works with many major insurers (Aetna, Anthem/BCBS, Cigna, UnitedHealthcare in many markets) and offers virtual psychiatry/medication management through in‑network providers. Teladoc Health — offers behavioral health visits and often bills through employer plans or insurers; wide insurer participation through employer/plan networks. MDLIVE (part of Cigna Healthcare Partners/Includes) — accepts many commercial plans and is commonly offered as a telehealth vendor by insurers and employers. Doctor On Demand / Included Health — integrated with many health plans and employer benefits; provides psychiatry and therapy services that may be covered in‑network. UnitedHealthcare / Optum Virtual Visits — if you have UHC/Optum coverage, their virtual psychiatry/behavioral health services are usually in‑network. Kaiser Permanente telepsychiatry (if you’re a Kaiser member) — virtual psychiatry is covered in‑network as part of KP’s integrated system. Employer-sponsored platforms (Lyra Health, Spring Health, Modern Health) — these are frequently covered if your employer offers them as a benefit; they provide therapy and often psychiatry with no/low member cost. Platforms that sometimes accept insurance (verify before booking) Talkspace — historically cash-pay, but in some markets or through specific payer/employer partnerships they accept certain insurance plans. Other local health systems/telepsychiatry groups — many hospital systems and community psychiatry groups offer telepsychiatry and bill insurance. How to verify coverage (quick checklist) Check the platform’s “insurance” or “billing” page — they list participating insurers and coverage details. Call or chat with the platform’s billing/customer service and give them your plan name and member details. Ask whether psychiatry (CPT codes for medication management) is covered and whether the clinician would be in‑network. Call your insurer and ask about telepsychiatry coverage: whether the platform/provider is in‑network, co‑pays, deductibles, and any prior‑authorization requirements. Use Zocdoc or your insurer’s provider search to filter for telepsychiatry providers who take your plan. If your employer offers an EAP/employer mental‑health vendor (Lyra, Spring, etc.), check eligibility — those are often free or low‑cost. If you want, tell me: your insurer and state (or whether coverage must be through an employer plan), and I can check which of these platforms are likely to work with your plan or point you to the right pages to confirm.

Mentioned in position 5 of 13

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ChatGPTSep 9, 2026, 15:23 UTC
What are the best online ADHD diagnosis and treatment services in 2026?

I don’t have live internet access and my training data goes to June 2024, so I can’t give a definitive 2026 ranking — but I can recommend the telehealth services that were reputable and most used for ADHD diagnosis and treatment as of mid‑2024, explain why people picked them, and tell you what to check in 2026 to make the best choice. If you want, I can then narrow the list by your state, whether you want medication, therapy, coaching, or insurance coverage. Top services to consider (what they do and why they’re commonly recommended) 1) Inflow Why: ADHD‑specific therapy and coaching programs, evidence‑based CBT for adult ADHD, community resources and structured courses. Good if you want non‑medication treatment, coaching, or therapy focused on ADHD skills. 2) ADHD Online (adhdonline.com) Why: Focused adult ADHD assessments and telepsychiatry evaluations. Commonly used for an expedited screening + remote diagnosis pathway; good if you want an ADHD‑focused evaluation and possible medication management. 3) PlushCare Why: Broad telepsychiatry platform with board‑certified psychiatrists who frequently evaluate and manage ADHD medications (state permitting). Works with many insurers and offers relatively quick appointments. 4) Talkiatry Why: Telepsychiatry clinic specializing in ongoing psychiatric care (including ADHD). Good for continuity of care and medication management via virtual psychiatry teams. 5) Doctor On Demand / Included Health Why: Large telehealth provider with psychiatrists and behavioral health clinicians who perform ADHD evaluations and medication management. Established platform and insurance integration. 6) Teladoc / Amwell (telepsychiatry services) Why: Nationwide telehealth networks that connect you to psychiatrists and licensed clinicians — useful if you want to find psychiatrists who evaluate ADHD across multiple states. 7) One Medical / SteadyMD Why: Primary‑care‑centered services that offer integrated behavioral health and referrals to psychiatrists. Best if you prefer continuity with a primary care relationship plus ADHD care. 8) Zocdoc (as a search tool) Why: Not a treatment platform, but excellent for finding local telepsychiatrists or psychologists who do ADHD evaluations and (if appropriate) prescribe stimulants. Useful if you prefer independent clinicians over large telehealth companies. What to verify in 2026 before picking a service Prescribing policy for stimulant and controlled medications: DEA and state rules have changed since COVID; confirm whether they will prescribe stimulants, whether an in‑person visit is required, and which states they serve. Clinician qualifications: board certification in psychiatry or clinical psychologist credentials for testing; ask whether evaluations use validated ADHD rating scales. Assessment thoroughness: look for a multi‑part evaluation (history, standardized scales, collateral info), not a 10‑minute visit that “clears” you for meds. Continuity and follow‑up: ongoing follow‑up is important for safe med management—check visit frequency, refill/monitoring policies, and emergency access. Insurance / cost: whether they accept your plan or offer affordable cash pricing. Privacy & patient reviews: look up recent reviews and any regulatory or legal issues the company may have had. Availability of non‑medication care: therapy, coaching, skills groups, and referrals for neuropsych testing if needed. Red flags Guarantees of same‑day stimulant prescriptions without a documented evaluation. No follow‑up plan or lack of monitoring for side effects and misuse. Poor or no clinician credentialing information. If you want, tell me: Your state (or whether you need a nationwide provider), Whether you’re seeking medication, therapy, coaching, or diagnostic testing, and I’ll narrow the list and draft a set of specific questions to ask each provider (including sample wording to confirm stimulant‑prescribing policies and evaluation protocols).

Mentioned in position 6 of 11

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ChatGPTSep 9, 2026, 15:23 UTC
Which online ADHD clinics are legit and take insurance?

Short answer: Yes — several reputable telehealth companies and health systems provide ADHD evaluation/management and routinely accept commercial insurance, but exact coverage depends on your plan, state, and whether controlled stimulants can be prescribed. Below are well-known options and how to verify coverage. Examples of legit online providers (and why) PlushCare — large telehealth platform that offers psychiatry and ADHD care; commonly in-network with major commercial insurers and will prescribe medications when clinically appropriate and allowed by state law. Amwell — major telehealth network that connects you to psychiatrists and behavioral health specialists; many insurers contract with Amwell for tele-psychiatry services. Teladoc Health (behavioral health) — national telehealth provider with psychiatric services; often part of employer/insurer networks for mental-health visits. Included Health / Doctor On Demand — widely used by employers and health plans for virtual psychiatry and therapy; frequently accepts insurance or is available through employer benefits. Local health systems’ telepsychiatry programs — many hospital systems and university clinics run virtual psychiatry clinics (often covered in-network). Use your insurer’s provider directory or the health system’s website. Services that are legitimate but often cash/subscription (so insurance may not apply) Done (getdone.co) — ADHD-focused telemedicine that many people use for convenience, but it commonly operates on subscription/cash model (check for insurance acceptance in your state). Cerebral — provided broad mental-health services; insurance acceptance and stimulant-prescribing policies changed over time, so check current details before signing up. ADHD-specific direct-to-consumer clinics (e.g., “ADHD Online” type services) — many charge upfront fees rather than billing insurance. How to verify whether a clinic will take your insurance (must do this before booking) Call your insurance customer service and ask: “Do you cover tele-psychiatry/tele-behavioral health? Which telehealth providers are in-network?” On the clinic’s website or by phone, confirm they accept your insurer and whether they bill in-network or only accept out-of-network reimbursement. Ask the clinic about prescribing controlled substances (stimulants): some states and some platforms limit or won’t prescribe stimulants via telemedicine. Confirm provider type (psychiatrist vs. nurse practitioner/PA), licensure in your state, appointment cost, and whether prior authorization is required. If you need continuity (refills, monitoring), ask about follow-up visits and urine/monitoring protocols. If you tell me your state and insurance plan (insurer name and whether it’s employer-provided/Medicaid/Medicare), I can look up likely in-network tele-psychiatry options or suggest next steps to find in-network ADHD care.

Mentioned in position 4 of 7

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ChatGPTSep 8, 2026, 15:25 UTC
Do insurance companies cover online psychiatry visits?

Short answer: Often yes — many insurance plans now cover psychiatry delivered by telehealth — but coverage depends on your insurer, plan, the clinician’s network status, the type of visit, and state rules. Key points Who typically covers it: Major private insurers (Blue Cross Blue Shield plans, UnitedHealthcare, Aetna, Cigna), many Medicaid programs, and Medicare (with conditions) commonly reimburse telepsychiatry. Large health systems (for example, Kaiser Permanente) also offer in‑network telepsychiatry. What matters: whether the psychiatrist is in‑network or out‑of‑network, if the visit is medication management vs. initial psychiatric evaluation, whether audio‑only visits are allowed, prior authorization requirements, and whether the clinician is licensed in your state. Platforms that are commonly covered by insurance: Teladoc, Doctor On Demand (now Included Health), Amwell, and MDLive often contract with insurers so visits may be in‑network. If you use a platform that’s part of your insurer’s network, typical copays/deductibles apply. Platforms that often are NOT covered: subscription therapy apps like BetterHelp and Talkspace usually operate out‑of‑pocket (they sometimes offer receipts that can be used with an HSA/FSA or for partial reimbursement, and some employer plans have special arrangements). What you should do next (quick checklist) Check your insurance portal or benefits summary for “telehealth,” “telemedicine,” or “behavioral health/mental health” coverage. Call the number on your insurance card and ask: Do you cover telepsychiatry? Is my plan’s coverage the same as for in‑person psychiatry? Are audio‑only (telephone) visits covered? Do I need prior authorization for psychiatry telehealth visits? Will my copay/deductible apply the same way? Ask any online provider before booking whether they accept your specific plan and whether the psychiatrist will be in‑network. If the clinician is out‑of‑network, request a superbill (itemized receipt) to submit for possible partial reimbursement. Confirm the clinician is licensed in your state if you plan to see them remotely. If you want, tell me your insurer and state (or the online service you’re considering) and I can give more specific next steps or typical coverage patterns.

Mentioned in position 7 of 11

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ChatGPTSep 6, 2026, 14:32 UTC
I need both therapy and medication. Which online services offer psychiatry plus therapy?

Are you in the United States? Availability, prescribing rules and whether a service can treat you by telehealth depend on your state — I can tailor recommendations if you tell me your state and whether you have insurance. General options that offer both therapy and psychiatry/medication management (short notes on each): PlushCare — Offers both licensed therapists and board‑certified psychiatrists/NPs; can do medication management and refill visits. Good for straightforward ongoing care and accepts some insurance plans. Amwell — Large telehealth network with licensed therapists and psychiatrists; widely used by health systems and insurers, so it’s often in‑network if you have insurance. Teladoc (includes MDLive) — National telehealth platform offering therapy and psychiatric medication management. Big network, often covered by employer/insurer plans. Doctor on Demand (part of Included Health) — Provides therapy and psychiatry visits, with emphasis on integrated care and continuity between therapists and prescribers. Brightside Health — Focused on anxiety/depression care; combines medication management and therapy with measurement‑based care and treatment protocols. Good if your primary issues are depression/anxiety. Talkspace — Primarily known for therapy but also offers psychiatry/medication management in many states (check availability). Useful if you want a single app for both services. Zocdoc — Not a telehealth provider itself, but an appointment marketplace where you can find local or telehealth psychiatrists and therapists (useful for matching in‑network or specific prescribers). A few important notes before you pick: Controlled substances (some stimulants, certain sedatives) often can’t be started by telehealth in certain states/contexts — ask each service about their prescribing policies. Verify whether the prescriber will be a psychiatrist (MD/DO) or a psychiatric nurse practitioner/PA — that can matter depending on complexity and medications. Check whether the service accepts your insurance (or what the cash prices are) and typical wait times for initial psychiatry visits. If you’re in crisis or thinking of harming yourself, call emergency services or 988 immediately. If you tell me your state and whether you have insurance (and any preference for psychiatrist vs NP, or for controlled meds), I’ll give the best fit and direct links/options.

Mentioned in position 6 of 9

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TL;DR

Included Health is a comprehensive virtual care company that offers integrated health services spanning primary care, mental health, and specialty care, primarily through employer and health plan partnerships. In WellRank's latest AI answer index, it ranks #12 in online psychiatry with 13% visibility and #33 in ADHD telehealth with just 2% visibility, suggesting meaningful but not dominant AI presence in mental health-related queries.

Company Overview

Included Health, headquartered in San Francisco, California, was formed through the merger of Grand Rounds and Doctor On Demand. The company operates a B2B2C model, contracting with large employers and health plans to give their members access to virtual primary care, mental health services, and care navigation. Its integrated platform aims to connect members to both virtual and in-person care, functioning as a single point of entry for a wide range of health needs.

Product Features

  • Virtual primary care visits with board-certified physicians
  • Online psychiatry and therapy for adults and adolescents
  • Care navigation and second-opinion services for complex conditions
  • Behavioral health coaching and mental health support programs
  • Integrated care coordination connecting virtual and in-person providers
  • Employer and health plan member portals for benefits access

Target Market

Included Health primarily serves employees and dependents covered under employer-sponsored health plans and managed care organizations across the United States. It addresses a broad clinical scope including mental health, primary care, and chronic condition management, with particular recognition in online psychiatry and ADHD-related telehealth care.

Buyer Personas

  • A benefits manager at a mid-to-large employer looking for a single virtual care vendor that covers both physical and mental health needs for a diverse workforce.
  • An adult employee seeking convenient online access to a psychiatrist or therapist through their existing employer health benefits without navigating multiple platforms.
  • A health plan administrator aiming to reduce specialty care costs by routing members through a coordinated virtual-first care model.
  • A caregiver or parent managing a family member's complex care who needs guided navigation to the right specialist, virtual or otherwise.

Funding & Performance

Included Health was created from the merger of Grand Rounds and Doctor On Demand, both of which had raised substantial private venture funding prior to merging; precise combined funding totals and any post-merger rounds are not publicly disclosed in consistent, verifiable detail. The company remains privately held as of the time of this profile.

Recent Developments

Included Health has publicly emphasized expanding its integrated care model, combining care navigation, expert medical opinions, and direct virtual care under one experience for health plan and employer clients. The company has broadly signaled a focus on making mental health care more accessible within employer benefit ecosystems, aligning with wider industry trends around whole-person health.

Competitive Landscape

According to WellRank co-mention data, AI engines most frequently cite Included Health alongside Doctor On Demand, Amwell, Talkspace, Teladoc Health, Brightside Health, Zocdoc, and PlushCare. Its heritage connection to Doctor On Demand gives it a recognizable lineage in virtual psychiatry, but it competes directly with specialized mental health platforms like Talkspace and Brightside Health, as well as broader telehealth networks like Teladoc. Roundup rankings such as Grow Therapy's best online psychiatry guide and Forbes Health's ADHD telehealth comparison reflect the crowded field in which it competes for AI answer visibility.

Included Health vs the brands AI recommends alongside it

The real competitive set in Online psychiatry: brands the engines name in the same answers, ranked on the latest day.

BrandRankAI visibility
Included Health logo
Included HealthThis brand
#23
6.7%
Doctor On Demand logo
Doctor On Demand

141 shared answers

#11
20.0%
Amwell logo
Amwell

139 shared answers

#3
62.2%
Brightside Health logo
Brightside Health

95 shared answers

#1
64.4%
Talkspace logo
Talkspace

93 shared answers

#8
35.6%

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User Sentiment

Of the 118 AI-engine mentions tracked by WellRank, 64 are positive in tone and 54 are neutral, with zero mixed or cautious mentions, indicating a consistently favorable but not especially enthusiastic AI portrayal. Third-party sources that engines cite alongside Included Health mentions include Healthline's online ADHD treatment coverage and Verywell Mind's ADHD advice roundup, suggesting it is treated as a credible option within mental health telehealth comparisons rather than a standout leader in AI-generated recommendations.

Pricing

Included Health services are typically accessed through employer or health plan benefits, meaning out-of-pocket costs for end users depend heavily on their specific plan design. Retail or direct-to-consumer pricing is not publicly published in a standardized way, and costs vary by employer contract and insurance coverage.

Sources cited around Included Health

The sites engines cite in answers mentioning this brand. Win these, win the answer.

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