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Included Health

First cited by AI Jun 11, 2026
includedhealth.com

Surfaced organically in AI answers about online therapy. Not yet profiled.

Included Health is losing the AEO war.

Not cited in a single tracked AI answer since Jun 13, 2026, down from a peak of 13% visibility in online psychiatry on Jun 12, 2026. This page and its history stay public, and recovery shows here the day it happens.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning Included Health, through Jun 14, 2026.

0.0%

Last cited Jun 13, 2026 · peak 13% on Jun 12

By engine

Where Included Health is strong, and where it is invisible.

  • No engine data yet.

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 7 positive mentions
  • 5 neutral
  • 0 mixed or cautious

Recent AI answers mentioning Included Health

ChatGPTJun 13, 2026, 11:18 UTC
I need both therapy and medication. Which online services offer psychiatry plus therapy?

Here are reputable online services that (as of my last knowledge) offer both medication management (psychiatry or psychiatric NPs/MDs) and therapy on the same platform — with a short note about why each might fit different needs. Availability and specific providers vary by state/country, so I can narrow this down if you tell me your location and whether you’ll use insurance. Cerebral — Offers therapy plus psychiatric medication management (subscription model). Good if you want an integrated, ongoing program for anxiety, depression, ADHD and convenient refill/televisit workflows. Brightside Health — Focused on evidence-based treatment for depression and anxiety, combining medication management and psychotherapy. Good if you prefer measurement-based care and treatment plans tailored to mood disorders. Talkspace — Primarily known for therapy but also provides psychiatry/medication management on the same platform. Useful if you want flexible messaging therapy with optional live sessions plus medication services. Teladoc / MDLIVE (Teladoc Health) — Large telehealth network that offers both therapy and psychiatric visits. Good if you want broad provider options and insurance-network access (Teladoc is widely accepted by employers/insurers). Amwell — Connects you with licensed therapists and board-certified psychiatrists; works with many insurers and employer plans. Good for matching with specific specialists and using insurance. Doctor On Demand (Included Health) — Offers therapy and psychiatry through the same portal, and works with many employer and insurance plans. Solid option for comprehensive tele-mental-health care. PlushCare — Provides therapy and psychiatric medication management (video visits with MDs/NPs and therapists). Known for quick appointment availability and insurance acceptance. Lyra Health / Spring Health — Employer-based mental-health platforms that combine therapy and psychiatry for employees of participating companies. Good if you have access through work — often includes fast access and care navigation. Other option: Zocdoc or other telehealth marketplaces let you search and book both psychiatrists and therapists if you prefer to pick individual clinicians rather than a single bundled service. Quick notes: Not all services can prescribe controlled substances (e.g., some ADHD meds) or may require in-person follow-up depending on local regulations. Costs, insurance acceptance, wait times, and clinician types (psychiatrists vs psychiatric NPs) vary — check each platform for details. If you tell me your state/country and whether you’ll use insurance or prefer a subscription/self-pay, I’ll recommend the best one or two options for you and how to get started.

Mentioned in position 8 of 12

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ChatGPTJun 13, 2026, 11:11 UTC
Does any telehealth service help get Wegovy covered by insurance?

Short answer: Yes — some telehealth companies will help you pursue insurance coverage for Wegovy, but none can guarantee coverage. Coverage depends on your insurer’s medical-necessity rules and the documentation your clinician provides. What telehealth can do Evaluate you and document BMI/comorbidities required by insurers. Submit prior‑authorization (PA) requests and sometimes assist with appeals. Coordinate with specialty pharmacies if the insurer requires one for Wegovy. Services that commonly help (examples) One Medical — primary‑care + virtual visits, bills many insurers, and does care coordination/prior‑auth work through clinicians. Good if you want insurance‑billed care. PlushCare — accepts many commercial plans for visits and offers care management that can submit PAs for medications. Included Health (formerly Grand Rounds/Doctor On Demand partnerships) — focuses on benefits navigation and second opinions; can help with insurance paperwork in employer/insurer programs. Ro (Rory/Ro) and Hims & Hers — widely used DTC weight‑loss telehealth services. They often operate on a cash‑pay model for GLP‑1s but do provide insurance navigation and prior‑auth support in some cases — ask first whether they will bill your insurer or submit documentation. Novo Nordisk’s patient support hub (NovoCare) — not a telehealth clinic, but the manufacturer’s support program often helps prescribers and patients with prior authorizations, appeals, and copay assistance for Wegovy. This is frequently useful regardless of which clinician writes the Rx. How to proceed Call your insurer to ask what criteria they require for Wegovy (BMI threshold, comorbidities, required documentation, whether they cover the Wegovy brand vs. other semaglutide products). Ask the telehealth service before you sign up: (a) do you bill my insurance for visits, (b) will you submit prior authorization and appeals for Wegovy, (c) do you coordinate with specialty pharmacies, and (d) will you prescribe the Wegovy brand (not only compounded semaglutide or other formulations)? If coverage is denied, ask the telehealth clinician for a letter of medical necessity and escalate with the insurer and NovoCare if appropriate. If you want, tell me your insurer (or the telehealth services you're considering) and I can suggest the best next questions to ask or draft a message to send them.

Mentioned in position 3 of 6

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ChatGPTJun 12, 2026, 11:51 UTC
Do insurance companies cover online psychiatry visits?

Short answer: Often yes — but it depends on your insurer, your plan, the state, and the specific provider. Many insurers expanded telehealth coverage for psychiatry during/after COVID and continue to cover virtual psychiatric visits, but rules and cost-sharing vary. Key points to know Private/commercial insurance: Most large insurers (Aetna, Cigna, UnitedHealthcare, Blue Cross Blue Shield plans, etc.) now cover telepsychiatry for in-network providers — frequently with the same copays/coinsurance as in‑person visits because of state “parity” laws. Still check your plan for in-network providers, prior‑authorization requirements, and any visit limits. Medicare: Covers many telepsychiatry services for beneficiaries when rules are met (Medicare Part B covers outpatient telehealth services; Medicare Advantage plans may be broader). Some Medicare rules changed during the pandemic and remain more flexible, but confirm specifics with Medicare or your plan. Medicaid: Coverage varies by state. Most states cover telepsychiatry, but prior authorization, provider enrollment, and eligible services differ. Out-of-network / direct-to-consumer platforms: Services like BetterHelp and Talkspace are primarily subscription/self-pay and typically are not in‑network, though some employers/insurers have partnerships or offer reimbursement. If using a DTC platform, ask whether they provide a superbill you can submit to your insurer for partial reimbursement. Prescriptions: Most telepsychiatric visits can result in prescriptions for noncontrolled medications. Prescribing controlled substances (certain stimulants, benzodiazepines) is subject to federal and state rules and may require an in‑person visit or special telemedicine registration in some cases. Names of services and why you might choose them Teladoc: Widely contracted with insurers and health systems; offers psychiatrists and medication management, so often billable to major insurers. Amwell: Partners with many payers and health systems; provides psychiatry and therapy telehealth services through insurer networks. Doctor on Demand (Included Health): Offers psychiatric care and is in-network with many employers/insurers; good for medication management and therapy. Talkiatry: Focused on psychiatric care (medication management) and often in-network with many commercial plans — useful if you need a psychiatrist rather than therapy only. Brightside Health: Focused on evidence-based medication + therapy for depression/anxiety and accepts some insurance plans (check availability). BetterHelp / Talkspace: Consumer-facing therapy platforms that are convenient and affordable out of pocket; not typically in-network but may offer employer/insurance partnerships or superbills for reimbursement. How to confirm coverage (quick checklist) Call the phone number on the back of your insurance card and ask: “Do you cover telepsychiatry? Are telepsychiatrists in-network? Any prior authorization or visit limits?” Ask if telehealth copays/coinsurance differ from in-person visits and whether parity laws apply in your state. If you have a specific provider/platform in mind, ask your insurer whether that provider is in-network (give provider name or taxonomy). If using a direct-pay platform, ask whether they provide superbills for reimbursement and whether they have arrangements with your insurer/employer. Ask about prescription rules (especially if you need stimulants or other controlled meds). If you want, tell me your insurer and state (or the telepsychiatry service you’re considering) and I can provide more specific guidance on likely coverage and what questions to ask.

Mentioned in position 9 of 11

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PerplexityJun 12, 2026, 11:50 UTC
Which online psychiatry platforms are best for medication management long term?

For long-term medication management, the strongest online psychiatry options are usually Talkiatry, Talkspace Psychiatry, Brightside Health, and Doctor On Demand/Included Health, with Talkiatry standing out if you want psychiatry-first care and insurance coverage.[1][2][4][9] Talkiatry is a top pick for medication management focused care, especially if you have insurance and want a psychiatrist-led model rather than a broad therapy marketplace.[1][9] Talkspace Psychiatry is a strong option for ongoing follow-up, since it offers psychiatric evaluation, prescription care, and scheduled medication-management follow-ups every three months.[5] Brightside Health is a good choice if you want a structured medication monitoring program and may also want therapy bundled with psychiatry.[2][1] Doctor On Demand/Included Health is a solid general telepsychiatry option for ongoing treatment and refills, though it is less specialized around medication-only care than Talkiatry.[7] Grow Therapy is worth considering if you want therapy and psychiatry in one place and prefer to compare providers across many insurance plans.[4] If your main goal is stable, long-term medication management, I’d rank them this way: Talkiatry — best for medication-first care and insurance-based access.[1][9] Talkspace Psychiatry — best for structured ongoing follow-up and convenience.[5] Brightside Health — best if you want a bundled psychiatry + therapy program with medication monitoring.[2][1] Grow Therapy — best if you want a broader provider marketplace with both therapy and psychiatry.[4] Doctor On Demand/Included Health — best as a general telehealth option with psychiatric prescribing.[7] A few practical points matter for long-term use: Insurance acceptance can make a big difference in continuity of care; Talkiatry and Grow Therapy are highlighted for this.[1][4][9] Follow-up frequency matters for medication safety and dose adjustment; Talkspace explicitly uses recurring follow-ups every three months.[5] Controlled substances are often restricted online; for example, Talkspace and Doctor On Demand note limits on controlled medications.[5][7] If you want, I can also give you a best-by-condition shortlist for long-term medication management, such as ADHD, anxiety, depression, or bipolar disorder.

Mentioned in position 5 of 6

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ChatGPTJun 12, 2026, 11:50 UTC
My psychiatrist retired. Which online service can take over my prescriptions?

Sorry your psychiatrist retired — that’s frustrating. Several reputable telepsychiatry/telehealth services can pick up ongoing medication management, but what they can do depends on the medication (especially controlled substances), your state, and your insurer. A few options to consider: PlushCare — offers video psychiatry with board-certified psychiatrists, accepts many insurances, and commonly manages ongoing psych meds. Good for continuity and fast appointments. Brightside Health — specializes in depression/anxiety medication management with longitudinal follow-up and care coordination; useful if your meds are for mood/anxiety disorders. Teladoc Health — large national telehealth provider that offers psychiatry and medication management through affiliated psychiatrists; broad insurer networks and easy scheduling. Amwell — provides psychiatry visits with licensed psychiatrists and works with many insurers; good if you want a well-established platform. Doctor on Demand (now part of Included Health in some markets) — offers psychiatric care by licensed psychiatrists and medication management. Talkspace Psychiatry — primarily known for therapy but also offers psychiatric medication management through their psychiatry service. Zocdoc — not a prescriber itself but a search/booking tool to find local or telepsychiatrists who can take over prescriptions quickly if you prefer a local clinician licensed in your state. Important things to check and do next Which medications? Tell a new provider exactly what you’re taking (names, doses, how long). Controlled substances (stimulants, benzodiazepines, some sleep meds) are handled differently; some tele‑platforms won’t start or continue them without in‑person evaluations or prior records. State licensing/insurance: The clinician must be licensed in the state where you live. Verify coverage/cost with your insurer and the platform. Transfer records: Ask the new service to request your records from your retired psychiatrist’s office (or get copies yourself). That speeds safe continuity. Timeline: If you need meds urgently, call your primary care physician, your pharmacy (they may have record of prescriptions), or your local urgent care/ER for temporary help. Ask the provider: “Can you continue my current prescriptions? Are there restrictions on controlled substances? How soon can I be seen?” If you want, tell me (a) which medications you take or (b) your state and whether you use insurance, and I can suggest the best specific next step or a provider likely to be able to continue your prescriptions.

Mentioned in position 6 of 8

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ChatGPTJun 12, 2026, 11:49 UTC
I need both therapy and medication. Which online services offer psychiatry plus therapy?

Here are reputable online services that provide both medication management by psychiatrists and talk therapy — with a short note on why each is worth considering. (Availability, pricing, and controlled‑substance prescribing rules vary by state/provider, so check each site for details.) Teladoc Health — Offers both psychiatry (medication management) and licensed therapists; widely available, accepts many insurers, and is good if you want an established, large-network platform with in‑network options. Doctor On Demand (Included Health) — Provides psychiatrists for medication management plus psychologists/therapists; commonly covered by employer or commercial insurance and known for reliable video visits. Amwell — Has integrated behavioral health (therapy + psychiatry) and partners with health systems and insurers; good choice if you want in‑network care through a major telehealth company. PlushCare — Offers same‑day or scheduled psychiatry visits plus licensed therapists; often covered by major insurers and helpful if you want quick access to medication management plus ongoing therapy. Brightside Health — Focused on depression and anxiety with integrated care plans that combine psychiatric medication management and therapy; good if you want measurement‑based care and coordinated treatment plans. Talkspace — Primarily a large therapy platform but also offers psychiatric medication management plans; convenient if you want messaging-based therapy plus periodic psychiatric follow‑ups for meds. K Health — App-based primary care + mental health services that include therapists and psychiatrists; typically lower-cost subscription model and useful if budget is a major factor. Lyra Health & Spring Health — High-quality, integrated mental‑health platforms that include therapy and psychiatry, but these are usually offered through employers/benefits programs rather than direct-to-consumer. Other options: Zocdoc or local telepsychiatry directories — let you book individual telepsychiatrists and therapists and coordinate care between separate providers if you prefer matching independent clinicians. Important notes to check before you sign up Insurance/in‑network: some platforms accept insurance (lower out‑of‑pocket), others are cash/subscription. Controlled medications: many telehealth providers limit or have specific rules about starting controlled substances (e.g., stimulants or benzodiazepines) — policies vary by company and state. Integrated coordination: if you want one team to coordinate therapy + meds, ask how the psychiatrist and therapist communicate and whether they’re part of the same care team. State licensure: psychiatrists/therapists must be licensed in your state, so availability depends on where you live. If you tell me your state, whether you have insurance (and which insurer), and whether you prefer same‑day access vs continuity with one team, I can suggest the best one or two specific options for you.

Mentioned in position 3 of 11

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Public AI visibility history

Daily rank of Included Health on our buyer intent questions, per category. A dash means the engines did not cite Included Health at all that day. This record is permanent.

CategoryJun 11Jun 12Jun 13Jun 14
Online psychiatry#12#31
Online therapy#37
ADHD telehealth#17
Wegovy#21

TL;DR

Included Health is a comprehensive virtual care and health navigation company that combines telehealth, mental health support, and care guidance into a single platform, primarily serving employer and health plan members. It is currently ranked 12th in AI-generated answers about online psychiatry, with 13% visibility in WellRank's index, and is mentioned alongside major telehealth players such as Doctor On Demand, Talkspace, and Teladoc Health.

Company Overview

Included Health, headquartered in San Francisco, was formed through the merger of Grand Rounds and Doctor On Demand and operates as an integrated virtual care company. Its business model centers on contracts with large employers and health plans, offering members access to primary care, behavioral health, and care navigation services through a unified platform. The company positions itself as a whole-person health solution rather than a single-specialty telehealth provider.

Product Features

  • Virtual primary care visits with board-certified physicians
  • Online psychiatry and medication management for mental health conditions
  • Therapy and counseling through licensed behavioral health clinicians
  • Care navigation and second-opinion services for complex medical decisions
  • Integrated health advocacy to help members resolve insurance and billing issues
  • Unified app connecting medical, mental health, and navigation services

Target Market

Included Health primarily serves employees and dependents covered through employer-sponsored benefit plans and health plan partnerships, rather than direct-to-consumer retail customers. Its behavioral health services address conditions including depression, anxiety, ADHD, and other common psychiatric needs. The platform is available to users in the United States, with reach determined by each employer or health plan contract.

Buyer Personas

  • An HR benefits manager at a mid-to-large employer looking for a single vendor to cover primary care, mental health, and care navigation for a dispersed workforce.
  • An adult employee seeking convenient virtual psychiatry or therapy without the friction of finding an in-network provider independently.
  • A health plan executive wanting to offer members an integrated virtual care experience that reduces unnecessary specialist visits.
  • A caregiver managing a family member's complex health needs who values a platform that combines clinical care with advocacy support.

Funding & Performance

Included Health is a privately held company. Specific funding rounds and valuation figures have been reported in the press but precise totals are not consistently verified across public sources, so exact amounts are not stated here. The company was formed through a notable merger of Grand Rounds and Doctor On Demand, signaling significant scale, but current revenue figures and employee counts are not publicly disclosed.

Recent Developments

Included Health has continued to expand the integration of its care navigation and virtual clinical services following the merger that created the company. It has focused on deepening behavioral health capabilities, including psychiatry and therapy, areas where AI engines are increasingly surfacing it as a relevant option as seen in roundups of top online psychiatry services and consumer guides to online psychiatrists. The company has publicly emphasized whole-person care and outcomes-based models as strategic priorities.

Competitive Landscape

Based on WellRank co-mention data, Included Health most frequently appears alongside Doctor On Demand, Talkspace, Talkiatry, Brightside Health, Amwell, Zocdoc, and Teladoc Health in AI-generated answers. These competitors span the spectrum from direct-to-consumer therapy apps to broad virtual care platforms, meaning Included Health competes on multiple fronts. Its differentiator is the employer and health plan channel combined with care navigation, which most pure-play behavioral health competitors do not offer. Reference guides such as HelpGuide's best online psychiatry list increasingly feature these brands together when covering the category.

Mentioned alongside

Brands AI engines recommend in the same breath. Your real competitive set.

User Sentiment

In WellRank's current corpus of AI mentions, Included Health draws five positive and five neutral mentions with no mixed or cautious signals, suggesting a stable and credible reputation in AI-generated content. It does not appear to attract controversy or negative framing in the sources AI engines rely on, which include consumer guides and clinical directories. This tone profile is consistent with a company that operates largely through institutional channels rather than direct retail, limiting the volume of individual user reviews in the public domain.

Pricing

Included Health's services are typically covered through employer or health plan benefits, meaning most end users access the platform at no direct out-of-pocket cost or at a rate set by their plan. Retail or self-pay pricing is not prominently published. Pricing for employer and health plan contracts is not publicly disclosed.

Sources cited around Included Health

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