Verbatim response from Perplexity
The most reliable way to tell if an online therapist is licensed and legitimate is to verify them in the official licensing board database for the state or jurisdiction where you are physically located during sessions.[1][5] Ask the therapist for their full name, license number, and license type, then confirm that the license is active/current, matches their name and profession, and has no relevant disciplinary actions.[1][2][5]
What to check:
- License board source: Use the state/provincial board’s own lookup tool, not just the therapist’s website or a directory.[1][2][4]
- Match the details: Confirm the provider’s name, license number, license type, and location line up with what they told you.[2][5][11]
- Status: Look for active, current, or in good standing; watch for expired, inactive, suspended, or probation.[2][5][10]
- Disciplinary history: Review any public complaints or board actions shown in the record.[2][4][10]
- Where they’re allowed to practice: For telehealth, the key jurisdiction is usually your location during the appointment.[1][5]
Good signs:
- They freely provide their license number and board name.[1][5]
- Their credentials appear in an official government lookup and match their profile.[2][4][11]
- A reputable platform has already verified their license, though you should still check yourself.[14]
Red flags:
- They refuse to provide a license number or the board where they’re licensed.[5][7]
- You can’t find them in the official board database.[4][5]
- The listing shows an expired, inactive, or disciplined license.[2][5][10]
If you want, I can also give you a quick checklist you can use in 2 minutes before booking.