WellRank Report | Data June 11 to July 31, 2026
The 2026 AI Telehealth Visibility Report
Patients no longer start at Google. They ask ChatGPT for the best online birth control, or ask Perplexity where to get Ozempic, and they act on the names the model returns. We measured which brands those models name, every day. This is the first public cut.
Answers from ChatGPT, Claude, Perplexity, and Google AI, collected on real buyer questions in daily rotation. Every figure below is mention frequency in real AI answers. It measures visibility, not clinical quality.
Finding 1. AI has already picked its favorites, and it is a short list
The same handful of names dominate every engine and category. The top 10 brands captured 21 percent of all 59,887 mentions, and Hims & Hers alone appeared in roughly one of every four AI answers.
Finding 2. The four engines disagree, sometimes sharply
There is no single AI recommendation. Each engine has its own favorite. Claude is the most opinionated: it named only 710 distinct brands across the study versus 1,571 for Perplexity, and Hims & Hers is 7.1 percent of everything Claude said. ChatGPT is the most talkative, packing 8.3 brand names into the average answer versus about 5.5 for the others.
| Engine | Favorite brand | Share of engine |
|---|---|---|
| ChatGPT | PlushCare | 4.7% |
| Claude | Hims & Hers | 7.1% |
| Perplexity | Ro | 3.0% |
| Google AI | Hims & Hers | 3.3% |
Finding 3. The category winners, and a few surprises
Ro owns the branded GLP-1 queries: ask an AI where to get Ozempic, Wegovy, or Zepbound and Ro wins all three, but the generic GLP-1 weight loss question goes to Hims & Hers. AI still names Done for ADHD despite the scrutiny that category has faced, and for hair loss it names the drugstore staple Rogaine over the telehealth challengers.
| Category | AI's most-recommended brand |
|---|---|
| Online birth control | Nurx |
| Online therapy | Talkspace |
| ED treatment | Roman |
| At-home lab testing | Everlywell |
| Online dermatology | Curology |
| Ozempic access | Ro |
| Wegovy access | Ro |
| Zepbound access | Ro |
| GLP-1 weight loss | Hims & Hers |
| Hair loss treatment | Rogaine |
| Online psychiatry | Brightside Health |
| TRT and men's health | Defy Medical |
| ADHD telehealth | Done |
| BHRT | Midi Health |
Finding 4. AI's answers are built on Reddit, GoodRx, and Healthline
We parsed the 27,404 sources the engines cited. This is where AI visibility is won, because these are the pages the models read before they answer. The standout: Reddit is the second most-cited source, and every one of those 1,046 citations came from Perplexity. ChatGPT, Claude, and Google AI did not cite Reddit for telehealth at all.
| # | Source | Times cited |
|---|---|---|
| 1 | GoodRx | 1,067 |
| 2 | 1,046 | |
| 3 | Healthline | 889 |
| 4 | PubMed (NCBI) | 648 |
| 5 | YouTube | 458 |
| 6 | Walgreens | 390 |
| 7 | Medical News Today | 299 |
| 8 | Harvard Health | 267 |
| 9 | Mayo Clinic | 258 |
| 10 | Forbes | 246 |
See where your brand shows up
WellRank tracks this daily, per brand, per engine, per category. The free AI Visibility Audit maps every buyer question to your brand: where you appear, where competitors beat you, and which sources decide it.
Methodology: mention and citation frequency parsed from 10,184 answers collected from ChatGPT, Claude, Perplexity, and Google AI between June 11 and July 31, 2026. Figures reflect AI visibility, not an endorsement or a measure of clinical quality. Explore the live data by category and brand.