Verbatim response from Perplexity
The most reliable way is to ask for the therapist’s full name, license number, and the state where they’re licensed, then verify it on the official licensing board website for that profession and state.[1][2][6] A legit online therapist should have an active license that matches their name, license type, and jurisdiction, and the board record should show whether there are any disciplinary actions.[1][3][6]
What to check:
- License type and number: Ask for the exact credential, such as LCSW, LPC, LMFT, PsyD, or PhD, plus the license number.[2][6]
- Official board lookup: Use the state or provincial licensing board’s own verification tool, not just a directory or marketing site.[1][3][6]
- Status: Confirm the license is active/current and not expired, inactive, suspended, or probationary.[1][3][6]
- Discipline history: Check whether the board lists complaints, sanctions, or public disciplinary actions.[1][3][6]
- Where you are located: For teletherapy, make sure the clinician is licensed to treat you in the state where you are physically located during sessions.[2][6][7]
Extra signs they’re legitimate:
- They can clearly explain which license they use to see clients in your state and how you can verify it.[6]
- They are listed in a platform or insurer that typically does credential checks, though you should still verify yourself.[11]
- Their professional profile, email signature, or intake paperwork matches the board record.[6]
Red flags:
- They refuse to provide a license number or the issuing state.[2][6]
- Their name or credential does not match the board lookup.[1][6]
- The license is expired, inactive, or shows discipline you weren’t told about.[1][3][6]
- They promise a guaranteed cure or pressure you to stop other treatment abruptly.[4]
If you want, I can also give you a fast 5-minute verification checklist you can use before booking.