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Humana

First cited by AI Jun 13, 2026
humana.com ↗

Surfaced organically in AI answers about glp-1 weight loss. Not yet profiled.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning Humana, through Oct 28, 2026.

5.6%

Avg position when mentioned: 4.0 · peak 8% on Aug 10

By engine

Where Humana is strong, and where it is invisible.

  • ChatGPT
    11.1%

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 4 positive mentions
  • 33 neutral
  • 0 mixed or cautious

Recent AI answers mentioning Humana

ChatGPTOct 28, 2026, 21:06 UTC
Do insurance companies cover online psychiatry visits?

Short answer: Often yes — but it depends on your plan, the state, and the provider. Details and practical steps Who commonly covers telepsychiatry: Most large private insurers (Aetna, UnitedHealthcare, Cigna, Humana, Blue Cross Blue Shield plans) expanded telehealth coverage and typically cover telepsychiatry for in-network providers. Medicare covers many mental‑health telehealth visits (rules evolved during/after COVID; audio-only may be limited). Medicaid coverage varies by state — many states cover telepsychiatry but rules differ. What to check before you book: Is the psychiatrist/telehealth service in‑network or out‑of‑network? In‑network usually costs less. Does your plan require prior authorization for psychiatry or for certain medications? What are your copay, coinsurance, and deductible for mental‑health visits? Does your insurer pay for video only, or also audio‑only visits? Is the clinician licensed to treat patients in your state? (Most states require that.) Platforms and services (examples that often work with insurance): Teladoc, Amwell, Doctor On Demand, and MDLive — these commonly partner with insurers and employers. Talkspace accepts some employer and insurance plans (but not all). Note: BetterHelp generally does not accept insurance (self‑pay). How to confirm coverage (quick checklist): Call the number on your insurance card and ask about telepsychiatry coverage and cost-sharing. Ask the telehealth platform or psychiatrist whether they accept your specific plan and are in‑network. Verify licensure and whether audio‑only is covered if that’s your plan. If needed, ask for the billing codes (CPT codes) so your insurer can confirm coverage. If you tell me your insurer (and whether you’re on Medicare/Medicaid or an employer plan), I can help draft the exact questions to ask or look up whether a specific telehealth platform tends to work with that insurer.

Mentioned in position 4 of 11

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ClaudeOct 8, 2026, 11:35 UTC
Do insurance companies cover online psychiatry visits?

Insurance Coverage for Online Psychiatry Yes, most major insurance companies do cover online psychiatry visits, especially since coverage expanded significantly during and after the COVID-19 pandemic. Insurance Companies That Typically Cover Telehealth Psychiatry: Blue Cross Blue Shield - generally strong telehealth coverage Aetna - covers many telepsychiatry services Cigna - offers telehealth mental health benefits UnitedHealthcare - broad telehealth coverage Humana - includes mental health telehealth Medicare - covers telehealth psychiatry visits Medicaid - coverage varies by state Online Psychiatry Platforms That Accept Insurance: Talkiatry - accepts many major insurance plans Brightside Health - works with several insurers Cerebral - accepts some insurance plans MDLive - widely accepts insurance Teladoc - accepted by many employers and insurers Tips: Call your insurer first to confirm mental health telehealth benefits Ask about in-network vs. out-of-network providers Check if your employer's EAP covers sessions Confirm whether you need a referral Talkiatry is often recommended for insurance acceptance specifically because they verify your benefits upfront before your first appointment.

Mentioned in position 5 of 12

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ClaudeSep 24, 2026, 16:05 UTC
Which online therapy platforms take insurance?

Online Therapy Platforms That Accept Insurance Here are some well-known options: Platforms That Commonly Accept Insurance Teladoc - Works with many major insurance plans; widely accepted through employer benefits MDLive - Accepts numerous insurance plans including some Medicaid/Medicare Talkspace - Partners with many insurance providers and Employee Assistance Programs (EAPs) Cerebral - Accepts insurance for therapy and medication management Doctor on Demand - Works with many major carriers including Humana Things to Know Before Signing Up Coverage varies widely by your specific plan, so always verify with your insurer first Call your insurance company and ask for in-network telehealth mental health providers Many employers offer EAP (Employee Assistance Programs) that cover free sessions Medicaid/Medicare coverage differs by state and platform Practical Tips Ask specifically about copay amounts before your first session Check if the specific therapist (not just the platform) is in-network Some platforms like Psychology Today's directory can help you find in-network therapists Insurance policies change frequently, so I'd recommend calling your insurance provider directly and asking what telehealth therapy options are covered under your plan for the most accurate information.

Mentioned in position 6 of 7

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ChatGPTSep 18, 2026, 11:39 UTC
Do insurance companies cover online psychiatry visits?

Short answer: Often yes — but it depends on your insurer, plan, state rules and whether the provider is in‑network. Many commercial plans, Medicare, and Medicaid now cover telepsychiatry, but coverage details (copay, deductible, prior authorization, which providers are covered) vary. Key points to check In‑network vs out‑of‑network: If the online psychiatrist is in your insurer’s network, visits are more likely to be covered and cheaper. Out‑of‑network telepsychiatry may be denied or subject to higher cost‑sharing. Type of visit: Medication management and psychiatric diagnostic evaluations are commonly covered; coverage for psychotherapy may differ by plan. Prior authorization: Some plans require prior authorization for ongoing psychiatric medication management or for telehealth with certain providers. State parity laws: Many states require parity for telehealth (insurers must cover telehealth similarly to in‑person care), but implementation varies. Medicare/Medicaid: Medicare Part B generally covers telehealth psychiatry when requirements are met (provider enrolled, permitted service), and many Medicaid programs also cover telepsychiatry—rules vary by state and by Medicaid plan. Examples of insurers and telehealth services Blue Cross Blue Shield, UnitedHealthcare, Aetna, Cigna, Humana: large national insurers that commonly cover telepsychiatry (coverage specifics depend on your exact plan). Medicare (Traditional and many Medicare Advantage plans): covers many telepsychiatry services under Part B rules; check if your provider accepts Medicare. Teladoc Health, Amwell, MDLIVE: national telehealth platforms that contract with many insurers, making it easier to find in‑network psychiatrists. BetterHelp, Talkspace: popular for online therapy but are primarily subscription/cash services—they are less commonly accepted by insurance (some users submit out‑of‑network claims). Cerebral: offers online psychiatry and medication management and may accept some insurance plans (verify for your plan). Practical steps to verify coverage Call your insurer’s member services (number on your card) and ask whether telepsychiatry is covered, what your copay/deductible will be, and whether prior authorization is required. Ask if your preferred online provider/platform is in‑network. Ask the provider/telehealth company to verify benefits and submit claims for you. If you want to file claims yourself, note common codes to ask about (e.g., psychiatric diagnostic evaluation 90791; psychotherapy 90832/90834/90837; medication management often billed with E/M codes) and whether the insurer covers telehealth place‑of‑service or requires modifier 95. If you tell me your insurer and plan (or the online service you want to use), I can give more specific steps or wording to use when you call member services.

Mentioned in position 5 of 12

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Google AISep 3, 2026, 15:16 UTC
Do insurance companies cover online psychiatry visits?

Yes, in most cases, insurance companies do cover online psychiatry visits (telepsychiatry), especially since the COVID-19 pandemic significantly accelerated the adoption and coverage of telehealth services. However, the specifics can vary greatly based on your individual insurance plan, your state's regulations, and the specific provider or platform you use. Here's a breakdown of major brands and why they are relevant: Major Insurance Companies (Who Covers It) Most major health insurance providers now include coverage for telepsychiatry. They've recognized the benefits of accessibility and convenience. Blue Cross Blue Shield (various plans): Many BCBS plans widely cover telepsychiatry, often under the same benefits as in-person visits. They've been at the forefront of expanding telehealth coverage. Aetna: Aetna generally covers virtual psychiatry, often encouraging members to use in-network telehealth providers or their own integrated platforms. Cigna: Cigna covers telepsychiatry, and they frequently partner with specific telehealth platforms to offer easy access to mental health professionals. UnitedHealthcare: UHC offers extensive telehealth coverage, including psychiatry, with many plans treating virtual visits similarly to in-person ones. Humana: Humana also covers telepsychiatry, with a focus on integrating these services into their overall health and wellness offerings for members. Kaiser Permanente: As an integrated system, Kaiser often provides its own telepsychiatry services directly to its members, seamlessly incorporated into their care. Why these brands? These are the largest health insurance providers in the U.S., and their widespread adoption of telepsychiatry coverage means a high likelihood that if you have insurance, it's covered. They expanded these benefits significantly during and after the pandemic due to demand and regulatory changes. Telehealth Platforms & Provider Networks (How to Access It) Many platforms specifically facilitate online psychiatry visits and work directly with insurance companies. Teladoc: A leading telehealth provider that offers virtual psychiatry appointments. They often partner directly with insurance companies (like Aetna, Cigna, UHC) to make their services in-network. Amwell: Similar to Teladoc, Amwell connects patients with psychiatrists and often works with major insurers to ensure coverage for virtual visits. MDLive: Another popular platform for online medical and mental health services, including psychiatry. They typically accept many major insurance plans. Talkspace & BetterHelp: While more widely known for therapy, both platforms also offer psychiatry services (medication management) in some states. Coverage can be more varied here – some plans may cover it directly, while others might offer partial reimbursement, or you might need to use an FSA/HSA. Local Private Practices: Many individual psychiatrists and mental health groups now offer virtual appointments and accept a range of insurance plans directly. They've adapted their practices to include telehealth as a standard offering. Why these brands? These platforms are designed specifically for virtual care, making it easy to find and connect with licensed psychiatrists online. They often have established relationships and direct billing capabilities with many insurance companies, streamlining the process for you. What to Do to Confirm Coverage: Contact Your Insurance Provider Directly: This is the most reliable method. Call the number on the back of your insurance card and ask: "Do my benefits cover telepsychiatry or online mental health visits?" "Is [specific platform or provider name] in-network for telepsychiatry?" "What is my copay/coinsurance for these services?" "Do I need a referral or prior authorization?" Check Your Plan Documents: Look for your Summary of Benefits and Coverage (SBC) or visit your insurance company's member portal online. Ask the Provider/Platform: The administrative staff at the psychiatry office or telehealth platform you're considering can usually verify your insurance benefits for you. In summary, it's highly probable your insurance covers online psychiatry. The key is to verify the specifics with your particular plan and chosen provider to understand your out-of-pocket costs.

Mentioned in position 5 of 11

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ClaudeSep 3, 2026, 15:16 UTC
Do insurance companies cover online psychiatry visits?

Insurance Coverage for Online Psychiatry Yes, most major insurance plans do cover online psychiatry visits, especially since telehealth coverage expanded significantly after COVID-19. Platforms That Work Well With Insurance Talkiatry – Accepts many major insurance plans and specializes in in-network psychiatric care Cerebral – Works with several major insurers for medication management and therapy Done – Focuses on ADHD treatment, accepts some insurance Brightside Health – Covers depression and anxiety, accepts some insurance plans Insurance Plans That Commonly Cover Telehealth Psychiatry Blue Cross Blue Shield Aetna Cigna United Healthcare Humana Medicare and Medicaid (coverage varies by state) Tips Before You Book Call your insurance first to confirm mental health telehealth benefits Ask about your copay or deductible for psychiatric visits Check if you need a referral from your primary care doctor Confirm the platform accepts your specific plan, not just the insurance brand If You're Uninsured MDLive and Teladoc offer affordable self-pay options Open Path Collective connects people to reduced-cost care Would you like more details about any specific platform or insurance situation?

Mentioned in position 9 of 12

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TL;DR

Humana is one of the largest publicly traded health insurance and managed care companies in the United States, headquartered in Louisville, Kentucky, offering medical, pharmacy, dental, vision, and wellness coverage primarily to Medicare and employer-sponsored plan members. The company has expanded its reach into pharmacy benefit management and value-based care services. In WellRank's latest AI-answer index, Humana ranks tenth in the GLP-1 weight loss category with 8% visibility, and the single mention captured in the corpus carries a neutral tone.

Company Overview

Humana was founded in 1961 and is headquartered in Louisville, Kentucky, trading on the NYSE under the ticker HUM. Its business model centers on selling health insurance plans, primarily Medicare Advantage, Medicare Part D prescription drug plans, and employer group coverage, while also operating pharmacy and home-health subsidiaries. The company earns revenue through premiums, pharmacy services, and a growing portfolio of value-based care arrangements with physician groups.

Product Features

  • Medicare Advantage health insurance plans
  • Medicare Part D prescription drug coverage
  • Humana Pharmacy mail-order and specialty pharmacy services
  • Dental, vision, and hearing insurance plans
  • CenterWell home health and primary care services
  • Wellness programs and chronic condition management tools

Target Market

Humana primarily serves Medicare-eligible adults aged 65 and older across the United States, as well as employer-sponsored plan members and military beneficiaries through the TRICARE program. It also reaches individuals managing chronic conditions such as diabetes, heart disease, and obesity who rely on its pharmacy and care-management programs.

Buyer Personas

  • A Medicare-eligible retiree looking for comprehensive coverage that bundles medical, dental, and prescription drug benefits into a single plan.
  • An employer HR manager seeking group health benefits with integrated pharmacy and wellness programs for a mid-to-large workforce.
  • A patient managing a chronic condition such as diabetes or obesity who wants coordinated care and mail-order pharmacy access for maintenance medications.
  • A caregiver researching home health or primary care options for an aging parent enrolled in or transitioning to Medicare.

Funding & Performance

Humana is a publicly traded company listed on the NYSE (ticker: HUM) and is consistently ranked among the largest health insurers in the United States by revenue. Specific revenue figures shift annually with earnings reports; current financials are available through public SEC filings and the company's investor relations page at humana.com.

Recent Developments

Humana has invested heavily in expanding its CenterWell primary care and home health division, aiming to deliver more vertically integrated, value-based care. The company has also drawn attention for its engagement with GLP-1 medications for weight management and diabetes, which is consistent with its appearance in AI-generated answers on that topic. Leadership has publicly discussed optimizing its Medicare Advantage plan portfolio in response to reimbursement pressures from federal regulators.

Competitive Landscape

In WellRank's co-mention data, AI engines most frequently surface Humana alongside Walmart, Walgreens, Teladoc, SteadyMD, SingleCare, Ro, PlushCare, and Optum Rx when answering GLP-1 weight-loss queries. This positions Humana in a broad competitive set spanning retail pharmacy chains, telehealth prescribers, and pharmacy benefit managers. Its closest structural competitors include Optum Rx and other large managed care organizations, while direct-to-consumer telehealth platforms such as Ro and PlushCare represent an adjacent lane in GLP-1 medication access.

Humana vs the brands AI recommends alongside it

The real competitive set in Online psychiatry: brands the engines name in the same answers, ranked on the latest day.

BrandRankAI visibility
Humana logo
HumanaThis brand
#44
5.6%
Cigna logo
Cigna

35 shared answers

#43
5.6%
Aetna logo
Aetna

34 shared answers

#41
5.6%
UnitedHealthcare logo
UnitedHealthcare

34 shared answers

#42
5.6%
Blue Cross Blue Shield logo
Blue Cross Blue Shield

30 shared answers

#45
5.6%

Email me when overtakes Humana

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User Sentiment

Based on WellRank's current corpus, Humana has appeared in one AI-generated mention related to GLP-1 weight loss, and that mention is coded as neutral with no positive or negative signal detected. This is consistent with how large insurers tend to be cited in AI answers: as informational references rather than endorsed recommendations. Public sentiment across consumer review platforms is mixed for large health insurers generally, with members often citing coverage breadth positively and claims processes or cost sharing as recurring concerns, though specifics for Humana in this telehealth context are not captured in the current WellRank data.

Pricing

Humana's insurance plan premiums vary significantly by plan type, geography, age, and enrollment period, and individual pricing is not published as a single figure. Medicare Advantage plan costs are disclosed during the annual enrollment period and can be browsed at humana.com. Pharmacy pricing through Humana Pharmacy depends on formulary tier, plan design, and applicable copay or coinsurance structures, making exact out-of-pocket costs plan-specific and not publicly standardized.

Sources cited around Humana

The sites engines cite in answers mentioning this brand. Win these, win the answer.

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