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MD Live

First cited by AI Jun 11, 2026
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Surfaced organically in AI answers about online therapy. Not yet profiled.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning MD Live, through Jul 11, 2026.

41.7%

Avg position when mentioned: 5.2 · peak 57% on Jun 28

By engine

Where MD Live is strong, and where it is invisible.

  • ChatGPT
    46.7%
  • Claude
    46.7%
  • Perplexity
    40.0%
  • Google AI
    33.3%

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 219 positive mentions
  • 102 neutral
  • 4 mixed or cautious

Recent AI answers mentioning MD Live

ChatGPTJul 11, 2026, 12:19 UTC
Which online psychiatry platforms take insurance?

Short answer: many of the large telehealth companies do accept insurance for psychiatry, but acceptance depends on your specific insurer and plan. Below are common platforms that frequently work in‑network with commercial insurers, employer plans, Medicare/Medicare Advantage (in some cases), or employer-sponsored benefits — plus quick notes on each and what to check. Platforms that commonly accept insurance Teladoc Health — National telehealth provider that contracts with many commercial insurers and Medicare Advantage plans for behavioral health and psychiatry. Check Teladoc’s insurance page and your insurer’s telehealth network. Amwell — Large telehealth network used by many health plans; offers psychiatric visits and often accepts in‑network coverage depending on your plan. MDLIVE (now operating as part of Cigna’s and other networks) — Frequently in‑network with major insurers for behavioral health; verify via MDLIVE’s insurance lookup. Included Health / Grand Rounds — Works with employer health plans and some insurers for specialist referrals and telepsychiatry through employer benefits. Lyra Health — Employer-sponsored mental health platform (not direct retail) that your employer may offer; if your employer provides Lyra you get in‑network access to psychiatry/therapy. Spring Health — Another employer-provided mental health benefit offering psychiatric care to covered employees. SonderMind — Focuses on in‑network therapy and psychiatry in many states and accepts many commercial plans (check provider listings for in‑network status). Platforms that usually do NOT accept insurance directly BetterHelp — Primarily self‑pay; sometimes available via employee benefit but generally not billed to insurance. Talkspace — Historically mostly self‑pay; has some employer and insurer partnerships in limited situations, so verify before assuming coverage. How to confirm coverage (quick steps) Call your insurance member services or check your insurer’s online provider/telehealth directory: ask whether telepsychiatry visits are covered and which telehealth platforms/providers are in‑network. On the platform’s website look for an “insurance” or “pay” page and use any insurance lookup tool they provide. Before your first visit confirm: whether the psychiatrist is in‑network, the visit type (video/audio), your expected copay or deductible, and whether prior authorization is required for medication management or ongoing visits. If you have Medicare/Medicaid or a narrow-network plan, coverage varies by state and plan — confirm directly with both the platform and your plan. If you tell me your state and insurer (or whether you have employer coverage, Medicare, Medicaid, or a commercial plan), I can give a more tailored list of platforms/providers to call and step‑by‑step things to ask.

Mentioned in position 3 of 11

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Google AIJul 11, 2026, 12:19 UTC
Which online psychiatry platforms take insurance?

Finding online psychiatry platforms that accept insurance can be a game-changer for accessing mental health care. The good news is that many platforms do, but it's crucial to verify your specific insurance plan and state of residence. Here are some reputable online psychiatry platforms known for working with insurance, along with a brief explanation of why they're recommended: Platforms That Often Accept Insurance Directly: Talkspace: Why: Known for its comprehensive mental health services, including online therapy and psychiatry. They partner with many major health plans, EAPs (Employee Assistance Programs), and educational institutions, making it easier to use insurance for medication management and psychiatric care. MDLive: Why: A well-established telehealth provider offering urgent care, primary care, and behavioral health services, including psychiatry. They frequently partner with large insurance companies and employers, often making it a covered benefit. Amwell (American Well): Why: Similar to MDLive, Amwell is a major telehealth platform that offers psychiatry and medication management. They have extensive partnerships with health systems and insurers across the country, increasing the likelihood of coverage. Teladoc: Why: Another leading telehealth service that covers a wide range of medical needs, including mental health. Teladoc often works directly with employers and health plans, making it a common choice for insured patients seeking psychiatric consultations. Brightside Health: Why: Specializes in treating depression and anxiety, offering a combination of medication management and therapy. They explicitly state their commitment to making care affordable and work with many insurance plans. Done. (for ADHD): Why: If you're specifically looking for ADHD diagnosis and medication management, Done. is a specialized platform that frequently accepts major insurance providers. Cerebral: Why: Offers medication management, therapy, and counseling for various mental health conditions. While they've faced some scrutiny in the past regarding prescribing practices, they do work with a number of insurance plans. It's always wise to research current patient experiences and reviews for any platform.* Platforms That Help You Find Providers Who Accept Insurance: These platforms act more as networks or directories to connect you with individual licensed psychiatrists who accept your insurance. Alma: Why: Alma helps independent mental health providers (including psychiatrists) manage their practices and seamlessly accept insurance. You can search for providers by specialty, location, and insurance plan. Headway: Why: Similar to Alma, Headway streamlines insurance billing for mental health providers, making it easier for you to find a psychiatrist who is in-network with your specific plan. They handle the administrative burden for both providers and patients. Zocdoc: Why: While not exclusively mental health, Zocdoc is an excellent tool for finding doctors, including psychiatrists, in your area (or via telehealth) who accept your insurance. You can filter by specialty, insurance, and whether they offer virtual appointments. Important Considerations When Using Insurance: Verify Your Specific Plan: Always, always double-check with your insurance provider directly* or on the platform's website by entering your insurance details. Coverage varies widely even within the same insurance company depending on your specific plan. In-Network vs. Out-of-Network: Understand if the platform or provider is "in-network" for your plan. In-network providers typically result in lower out-of-pocket costs. Deductibles, Co-pays, and Co-insurance: Be aware of your financial responsibility, even with insurance. You'll likely still have a co-pay, co-insurance, or need to meet a deductible before full coverage kicks in. State Licensing: Psychiatrists must be licensed in the state where you are located during your appointment. Most platforms will only connect you with providers licensed in your state. Employer Benefits: Check if your employer offers any specific mental health benefits or telehealth platforms through your work plan, as these are often fully covered or have lower costs. Superbills: If a platform or provider doesn't accept your insurance directly but is out-of-network, ask if they can provide a "superbill." You can submit this to your insurance for potential reimbursement. By starting with these recommendations and carefully verifying your insurance details, you should be able to find an online psychiatry platform that meets your needs.

Mentioned in position 2 of 10

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Google AIJul 11, 2026, 12:19 UTC
How do I see a psychiatrist online and get medication prescribed?

It's absolutely possible to see a psychiatrist online and get medication prescribed, and it's become a common and convenient option for many people. Here's a breakdown of how it works and some specific services to consider: How It Works Generally: Choose a Platform: Select an online mental health or telehealth service that offers psychiatric evaluations and medication management. Create an Account & Intake: You'll typically fill out a detailed intake questionnaire about your medical history, symptoms, and what you're hoping to achieve. Verify Insurance/Payment: Most platforms work with insurance, but you'll need to check your specific plan. If paying out-of-pocket, understand the costs. Schedule an Appointment: You'll browse available psychiatrists licensed in your state and book a virtual appointment (video call). Virtual Consultation: During the appointment, you'll discuss your concerns, symptoms, and history with the psychiatrist. They will conduct an evaluation, potentially ask questions about your lifestyle, and discuss a diagnosis and treatment plan. Prescription & Follow-up: If medication is deemed appropriate, the psychiatrist will send the prescription electronically to your preferred pharmacy. You'll typically schedule follow-up appointments to monitor your progress, adjust medication if needed, and ensure you're doing well. Recommended Platforms/Services: Here are some reputable services that offer online psychiatry and medication management: Talkspace Psychiatry: Why: Talkspace is well-known for therapy, but their psychiatry service allows you to connect with licensed psychiatrists for evaluation and medication management. They often emphasize a combined approach of therapy and medication. How: You'll have an initial assessment, then video calls with your psychiatrist. Prescriptions are sent to your local pharmacy. Cost: Subscription-based, often covered by insurance. MDLive Psychiatry: Why: A large, established telehealth provider that offers a wide range of medical services, including dedicated psychiatry. They have a broad network of licensed psychiatrists. How: You can schedule video appointments with a psychiatrist who can diagnose, treat, and prescribe medication (except for controlled substances in some cases or initial visits). Cost: Often covered by major health insurance plans; out-of-pocket costs vary. Amwell (American Well): Why: Similar to MDLive, Amwell is a major telehealth player with a strong mental health component. They have a good reputation and a wide selection of providers. How: Connect with board-certified psychiatrists via video. They can prescribe a variety of medications and provide ongoing management. Cost: Widely accepted by insurance, with varying co-pays or self-pay options. Teladoc: Why: One of the largest telehealth providers, Teladoc offers comprehensive mental health services, including psychiatry for medication management. How: You can schedule appointments with psychiatrists for evaluations and prescriptions directly through their app or website. Cost: Often a benefit offered by employers or health plans; check your insurance. K Health: Why: K Health takes a more data-driven approach, often starting with AI symptom checkers before connecting you to a doctor. They offer affordable monthly plans that include psychiatry services for common conditions like anxiety and depression. How: After an initial chat and symptom review, you can have video visits with a psychiatrist for diagnosis and medication. Cost: Subscription-based, often more affordable for those without insurance coverage or high deductibles. Important Considerations: State Licensing: The psychiatrist must be licensed in the state you are physically located in* at the time of your virtual appointment. Make sure the platform allows you to find providers in your state. Controlled Substances: While many online psychiatrists can prescribe common psychiatric medications (like SSRIs for depression/anxiety), prescribing controlled substances (like benzodiazepines for severe anxiety or stimulants for ADHD) can be more complex online. Some platforms have stricter rules, require in-person follow-ups, or may not prescribe them at all for initial visits due to federal regulations (though some rules were temporarily eased during the pandemic, they are subject to change). Insurance Coverage: Always verify that your specific insurance plan covers telehealth and the mental health services provided by the platform you choose. Technology: Ensure you have a stable internet connection and a private space for your video appointment. Emergency Situations: Online psychiatry is not* suitable for mental health emergencies. If you are in crisis, please call 911, go to the nearest emergency room, or call a crisis hotline (e.g., 988 in the US). Initial Consultation vs. Ongoing Care: Be prepared for a thorough initial evaluation. Ongoing appointments are crucial for medication management to monitor effectiveness and side effects. By choosing a reputable platform and being prepared for your appointments, you can effectively access psychiatric care and medication management from the convenience of your home.

Mentioned in position 2 of 5

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Google AIJul 11, 2026, 12:19 UTC
What are the best online psychiatry services?

Choosing the right online psychiatry service can make a huge difference in managing your mental health. The "best" one often depends on your specific needs, budget, insurance coverage, and the severity of your condition. Here are some of the top online psychiatry services, each with its own strengths: Brightside Health Why it's great: Brightside specializes in treating depression and anxiety using evidence-based approaches. They offer a comprehensive program that includes both medication management by a psychiatrist and cognitive behavioral therapy (CBT) delivered by a therapist. They focus on measurable outcomes and have a strong track record for improving symptoms. Best for: Individuals primarily seeking treatment for moderate to severe anxiety or depression, who value a structured, evidence-based approach that combines medication and therapy. Talkspace Psychiatry Why it's great: Talkspace is well-known for therapy, but they also have a robust psychiatry service for medication management. You can connect with a licensed psychiatrist or psychiatric nurse practitioner through live video sessions. They often integrate well with their therapy services if you want both. Best for: Those who might also be interested in combining psychiatry with therapy, or who want a well-established platform with a large network of providers and often good insurance coverage. Amwell (American Well) Why it's great: Amwell is a major telehealth provider offering a wide range of medical services, including psychiatry. You can connect with board-certified psychiatrists or licensed mental health professionals via video. They are often covered by many major insurance plans, making them a convenient option for integrated care. Best for: People looking for a broad telehealth platform that can handle various medical needs alongside mental health, and who value potential insurance coverage through a large provider. MDLive Why it's great: Similar to Amwell, MDLive is a comprehensive telehealth platform that provides access to psychiatrists for diagnosis, medication management, and ongoing support. They focus on convenience and accessibility, with appointments often available quickly. Best for: Individuals seeking timely access to psychiatric care, especially if their insurance plan partners with MDLive. It's a solid choice for general psychiatric needs. Hims & Hers (for specific conditions) Why it's great: While Hims & Hers started primarily for other health needs, they've expanded to offer psychiatry services, particularly for common conditions like anxiety and depression. Their model is very convenient and discreet, focusing on medication prescriptions and management through simple virtual consultations. Best for: People with mild to moderate anxiety or depression who are primarily looking for medication management and value a straightforward, convenient, and often more affordable online experience. It's generally not suited for complex or severe mental health conditions. Important Considerations When Choosing: Insurance Coverage: Always check if your insurance plan covers the service you're considering. Online psychiatry can be expensive without it. Provider Licensing: Psychiatrists must be licensed in your state. Ensure the service can connect you with a provider licensed where you live. Severity of Condition: Online psychiatry is generally best for mild to moderate conditions. If you're experiencing severe symptoms, suicidal ideation, or complex mental health issues, in-person care or emergency services might be more appropriate. Combined Care: Research suggests that combining medication with therapy often yields the best results. Look for services that can facilitate both if that's what you need. Trial and Error: It's okay if the first provider or service isn't a perfect fit. Mental health care is very personal, and finding the right connection can take time. I recommend visiting the websites of a few of these services to compare their specific offerings, pricing, and provider availability in your area before making a decision.

Mentioned in position 4 of 5

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ClaudeJul 11, 2026, 12:19 UTC
Which online psychiatry platforms take insurance?

Online Psychiatry Platforms That Take Insurance Here are some well-known options: Most Likely to Accept Insurance Talkiatry – Specifically designed to work with major insurance plans; this is one of their main selling points Brightside Health – Accepts many major insurance plans for both therapy and psychiatry Cerebral – Works with several insurance providers, though coverage varies by state Monument (alcohol use focus) – Accepts some insurance plans Also Worth Checking Teladoc – Often covered through employer insurance plans MDLive – Frequently included in insurance networks Alma – Network of providers who accept insurance; good for finding in-network psychiatrists Tips Before Signing Up Call your insurance first to confirm mental health/psychiatric benefits Coverage varies significantly by state and plan Some platforms take insurance for therapy but not psychiatry specifically Ask about copays and deductibles upfront Heads Up BetterHelp and Talkspace are popular but generally do not accept insurance for psychiatry I'd recommend Talkiatry as a first stop if insurance coverage is your priority, as it's built around that model. Would you like more detail about any of these?

Mentioned in position 6 of 9

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ClaudeJul 11, 2026, 12:19 UTC
How do I see a psychiatrist online and get medication prescribed?

How to See a Psychiatrist Online and Get Medication Prescribed Here are some reliable platforms to consider: Recommended Services Talkiatry Accepts most major insurance Psychiatrists (not just therapists) who can prescribe medication Good for ongoing medication management Cerebral Specializes in conditions like ADHD, anxiety, and depression Subscription-based model Quick initial appointments Done (for ADHD specifically) Focused on ADHD diagnosis and treatment Relatively fast assessment process Brightside Specializes in anxiety and depression Combines therapy and medication management MDLive or Teladoc Large telehealth platforms with psychiatric providers Often covered by insurance General Steps Choose a platform and create an account Complete an intake questionnaire about your symptoms Schedule a video appointment with a psychiatrist Attend your appointment and discuss symptoms honestly Receive a prescription sent to your pharmacy if appropriate Things to Know Controlled substances (like stimulants) have stricter rules for online prescribing Bring a list of current medications Check if your insurance is accepted before signing up Would you like more detail about any specific condition or platform?

Mentioned in position 5 of 6

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TL;DR

MDLIVE is a national telehealth platform offering on-demand virtual care across medical, behavioral health, and dermatology specialties. It operates as a subscription-friendly service that connects patients with licensed clinicians by video or phone, and it is available through many employer benefit plans and health insurance networks. In WellRank's latest AI-answer index, MDLIVE ranks ninth in both ADHD telehealth and online dermatology and eleventh in online psychiatry, with visibility scores between 17 and 18 percent in those categories, though it has minimal presence in men's health and weight-loss drug queries.

Company Overview

MDLIVE is a U.S.-based telehealth company that provides virtual consultations across primary care, urgent care, behavioral health, and dermatology. The company is headquartered in Sunrise, Florida, and operates a provider network that patients access directly or through insurance and employer partnerships. Its business model blends per-visit fees with broader managed-care arrangements, making it a common benefit embedded in commercial health plans.

Product Features

  • On-demand urgent care and primary care video visits
  • Online psychiatry and medication management, including for conditions like depression and anxiety
  • Online therapy with licensed counselors and therapists
  • ADHD evaluation and ongoing treatment support
  • Teledermatology for skin conditions via image-based or live consultations
  • Integration with employer health benefits and major insurance networks

Target Market

MDLIVE primarily serves commercially insured adults and their dependents across the United States who need convenient access to medical or behavioral health care without in-person visits. It covers a wide range of acute and chronic conditions, including mental health disorders, skin conditions, and common illnesses, and its network breadth makes it particularly relevant for people whose employers or insurers offer it as a covered benefit.

Buyer Personas

  • A working adult covered by an employer-sponsored health plan who wants same-day access to a clinician without taking time off work.
  • Someone managing anxiety or depression who prefers the privacy and convenience of seeing a psychiatrist or therapist from home.
  • A parent seeking quick pediatric or urgent care guidance for a child without an emergency room visit.
  • An individual in a rural or underserved area whose local provider options are limited and who relies on telehealth as a primary access point.

Funding & Performance

MDLIVE was acquired by Cigna's Evernorth health services division, a transaction that became public in 2021, making it a subsidiary of a large publicly traded insurer rather than an independent venture-backed company. Specific financial performance figures for the MDLIVE unit are not publicly disclosed separately from Evernorth.

Recent Developments

Since its integration into Evernorth, MDLIVE has expanded its behavioral health footprint and deepened its presence within Cigna's insurance network, broadening access for Cigna plan members. The platform has continued developing its mental health service line, consistent with broader industry movement toward integrated virtual behavioral care. General industry coverage, including roundups by Verywell Mind and Grow Therapy, continues to surface MDLIVE when discussing comprehensive telehealth options.

Competitive Landscape

MDLIVE competes in a crowded telehealth field that includes Teladoc, Amwell, and Doctor On Demand at the broad virtual care level, and more specialized behavioral health platforms such as Talkspace, Talkiatry, Cerebral, Brightside Health, and Done in psychiatry and therapy. WellRank co-mention data shows MDLIVE is most frequently discussed alongside Teladoc, Talkiatry, Talkspace, and Cerebral, suggesting AI engines treat it as a general-purpose alternative to both broad telehealth giants and niche mental health services.

MD Live vs the brands AI recommends alongside it

The real competitive set in Online psychiatry: brands the engines name in the same answers, ranked on the latest day.

BrandRankAI visibility
MD Live logo
MD LiveThis brand
#6
41.7%
Teladoc logo
Teladoc

200 shared answers

#5
46.7%
Amwell logo
Amwell

182 shared answers

#7
40.0%
Talkspace logo
Talkspace

169 shared answers

#3
50.0%
Brightside Health logo
Brightside Health

132 shared answers

#1
61.7%

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User Sentiment

Across the 20 AI-generated mentions tracked in WellRank's corpus, MDLIVE carries a clean sentiment profile with eight positive mentions and twelve neutral ones and no mixed or cautious signals. This pattern suggests AI engines position it as a reliable, mainstream option rather than a standout innovator, which aligns with its role as an embedded insurance benefit rather than a direct-to-consumer brand with a strong independent identity.

Pricing

Pricing varies depending on whether a patient accesses MDLIVE through an employer plan, insurance, or as a self-pay customer. Specific out-of-pocket figures are not published in a single stable public rate card and will differ based on plan terms, visit type, and specialty; patients are generally directed to check their insurance benefits or contact MDLIVE directly for cost details.

Sources cited around MD Live

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