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MD Live

First cited by AI Jun 11, 2026
mdlive.com ↗

Surfaced organically in AI answers about online therapy. Not yet profiled.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning MD Live, through Oct 30, 2026.

27.8%

Avg position when mentioned: 8.0 · peak 60% on Aug 24

By engine

Where MD Live is strong, and where it is invisible.

  • ChatGPT
    50.0%
  • Claude
    16.7%

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 706 positive mentions
  • 363 neutral
  • 6 mixed or cautious

Recent AI answers mentioning MD Live

ClaudeOct 30, 2026, 21:05 UTC
Online psychiatry vs in-person: is medication management online actually good?

Online Psychiatry for Medication Management: Yes, It Can Be Very Good When Online Works Well Online medication management is genuinely effective for many people, particularly for: Common conditions (depression, anxiety, ADHD) Stable, established diagnoses People with transportation/scheduling barriers Maintenance appointments after initial stabilization Reputable Online Psychiatry Services Talkiatry - Uses actual psychiatrists (not just NPs), accepts insurance widely, good for complex cases Cerebral - Specializes in anxiety, depression, ADHD; relatively affordable Done - Focused specifically on ADHD assessment and medication Brightside - Strong for depression and anxiety, evidence-based protocols Teladoc/MDLive - Broad networks, good insurance integration Honest Limitations to Know Controlled substances (stimulants, benzodiazepines) have more restrictions online post-2023 DEA rule changes First evaluations can feel rushed on some platforms Complex conditions (bipolar, schizophrenia, treatment-resistant depression) often benefit from in-person care Quality varies significantly by individual provider Bottom Line For straightforward medication management, online psychiatry is legitimate and convenient. For complex diagnoses or first-time evaluation of serious conditions, consider starting in-person then transitioning online. What condition are you managing? I can give more specific guidance.

Mentioned in position 6 of 6

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ClaudeOct 30, 2026, 21:05 UTC
How much does an online psychiatrist cost without insurance?

Online Psychiatry Costs Without Insurance Here are some specific options and their typical costs: Initial Consultation $150–$300+ for a first appointment (longer, more comprehensive) Follow-up Appointments $100–$200 typically for shorter medication management visits Specific Platforms & Pricing Service Approximate Cost Talkiatry ~$150–$300/initial visit Cerebral ~$85–$199/month (subscription) Done ~$199/initial + ~$79/month Brightside ~$95–$349/month depending on plan MDLive ~$284/initial consultation Teladoc ~$299/initial visit Money-Saving Tips Cerebral and Brightside offer subscription models that can reduce per-visit costs Sesame Care lets you compare psychiatrist prices and often has lower rates (~$100–$200) Some platforms offer sliding scale fees based on income Ask about medication-only management visits, which are usually cheaper than therapy combined Prices vary by state, provider, and appointment type, so always check directly with the platform for current pricing.

Mentioned in position 5 of 7

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ClaudeOct 30, 2026, 21:02 UTC
How much does online dermatology cost compared to a dermatologist visit?

Online Dermatology vs. In-Person Dermatology Costs Online Dermatology Services Typical range: $35–$100 per consultation Apostrophe – Around $20 for a consultation (very affordable, focused on skin conditions like acne, rosacea) Curology – ~$30/month subscription including provider consultations and custom formula Teladoc – Around $75 per visit (often covered by insurance) MDLive – Typically $75–$85 per visit, insurance often accepted DermTech – Varies; specializes in skin cancer screening In-Person Dermatologist Visits Typical range: $150–$300+ per visit Without insurance: often $200–$350 With insurance: $20–$75 copay typically Specialized procedures cost significantly more Key Takeaways Factor Online In-Person Cost (no insurance) $35–$100 $150–$350 Wait time Hours/days Weeks to months Best for Acne, rosacea, prescriptions Complex conditions, biopsies Bottom line: Online options like Apostrophe or Curology are great for common skin concerns and can save you significant money, but in-person visits are necessary for anything requiring physical examination or procedures.

Mentioned in position 4 of 5

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ClaudeOct 30, 2026, 21:01 UTC
How much does an online ADHD assessment cost?

Online ADHD Assessment Costs Prices vary quite a bit depending on the service: Budget-Friendly Options ($0–$200) Done (~$199) – Offers assessment and ongoing treatment subscription Cerebral (~$85/month) – Includes assessment as part of subscription Talkiatry – Accepts insurance, so out-of-pocket costs vary Mid-Range ($200–$400) Ahead (~$199–$299) – Straightforward assessment process Klarity (~$150–$250) – Connects you with licensed providers Insurance-Based (Low or No Cost) Teladoc – Works with many insurance plans MDLive – Also insurance-friendly Your regular doctor/psychiatrist via telehealth – Often the cheapest with insurance Key Things to Know: A screening questionnaire is usually free A full diagnostic assessment costs more than a simple consultation Comprehensive neuropsychological testing can run $1,000–$3,000 through traditional clinics Many online services focus on prescribing rather than full diagnostic testing My Recommendation: Check insurance first through Teladoc or your own doctor. If uninsured, Done or Klarity offer competitive pricing with relatively quick access. Would you like more details on any of these?

Mentioned in position 7 of 7

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ChatGPTOct 28, 2026, 21:06 UTC
Do insurance companies cover online psychiatry visits?

Short answer: Often yes — but it depends on your plan, the state, and the provider. Details and practical steps Who commonly covers telepsychiatry: Most large private insurers (Aetna, UnitedHealthcare, Cigna, Humana, Blue Cross Blue Shield plans) expanded telehealth coverage and typically cover telepsychiatry for in-network providers. Medicare covers many mental‑health telehealth visits (rules evolved during/after COVID; audio-only may be limited). Medicaid coverage varies by state — many states cover telepsychiatry but rules differ. What to check before you book: Is the psychiatrist/telehealth service in‑network or out‑of‑network? In‑network usually costs less. Does your plan require prior authorization for psychiatry or for certain medications? What are your copay, coinsurance, and deductible for mental‑health visits? Does your insurer pay for video only, or also audio‑only visits? Is the clinician licensed to treat patients in your state? (Most states require that.) Platforms and services (examples that often work with insurance): Teladoc, Amwell, Doctor On Demand, and MDLive — these commonly partner with insurers and employers. Talkspace accepts some employer and insurance plans (but not all). Note: BetterHelp generally does not accept insurance (self‑pay). How to confirm coverage (quick checklist): Call the number on your insurance card and ask about telepsychiatry coverage and cost-sharing. Ask the telehealth platform or psychiatrist whether they accept your specific plan and are in‑network. Verify licensure and whether audio‑only is covered if that’s your plan. If needed, ask for the billing codes (CPT codes) so your insurer can confirm coverage. If you tell me your insurer (and whether you’re on Medicare/Medicaid or an employer plan), I can help draft the exact questions to ask or look up whether a specific telehealth platform tends to work with that insurer.

Mentioned in position 9 of 11

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ChatGPTOct 28, 2026, 21:03 UTC
Online dermatology vs an in person dermatologist: when is online enough?

Short answer Online dermatology is often enough for common, non‑urgent skin problems that can be diagnosed visually and treated with medications or simple care instructions. See a dermatologist in person when a biopsy, procedure, urgent care, or a full-body exam is likely needed — or whenever the diagnosis is uncertain or the condition is severe/worsening. When online is generally enough Mild–moderate acne (prescription topical/oral management, follow‑up) Chronic eczema or psoriasis flare management and med adjustments (if not severe/widespread) Rosacea, contact dermatitis, simple rashes (if limited, not infected) Hair thinning/hair loss evaluation and medication management (minoxidil/finasteride) Nail fungus or common nail problems (initial treatment) Medication renewals and routine follow‑ups for well‑controlled conditions Second opinions or quick triage about whether you need in‑person care When you should see a dermatologist in person Any suspicious mole or lesion that is changing, bleeding, itching, or asymmetrical (possible skin cancer) Lesions that require biopsy, excision, or other procedures (cysts, growths, suspicious lesions) Severe, rapidly spreading rashes, blistering, mucous membrane involvement, or signs of systemic illness (fever, joint pain, breathing difficulty) Painful, rapidly worsening, or obviously infected lesions (abscesses, cellulitis) Severe nodulocystic acne likely needing isotretinoin (requires labs, monitoring; REMS/iPLEDGE rules apply) Cosmetic procedures (injectables, lasers, surgical procedures) Diagnostic uncertainty after an online consult or persistent symptoms despite treatment Advantages and limits of telederm Advantages: faster access, lower cost or convenience, good for visual diagnoses and prescriptions, easier follow‑up. Limits: image quality can obscure subtle features, no biopsy or in‑office procedure, some meds require labs/monitoring, limited ability to examine texture/induration, legal/insurance variability by state. How to choose an online dermatology service Confirm they use board‑certified dermatologists (not just generalists or nurse practitioners) Check whether they accept your insurance or how they charge (flat fee vs subscription) Confirm they can prescribe the medications you may need and will coordinate lab monitoring if required Look for HIPAA compliance and clear policies on follow‑up and referrals Read user reviews and turnaround times (asynchronous store‑and‑forward can be 24–72 hrs; live visits can be scheduled sooner) Practical tips to get the most out of an online consult Take multiple high‑quality photos: good lighting, close‑ups and distance shots, include a ruler or coin for scale, show both sides/angles. Provide clear history: onset, how it’s changed, symptoms (itch, pain), prior treatments and responses, medical history, medications, allergies. Ask whether they recommend urgent in‑person evaluation; a good telederm will arrange or advise referral when needed. Reputable online dermatology services (examples) Teladoc / Amwell / MDLive: large telehealth platforms that offer dermatology visits; often accept insurance and provide live video with board‑certified dermatologists. DermatologistOnCall / First Derm: services focused on dermatology/triage; good for quick specialist input and triage decisions. Curology: subscription service focused on personalized topical regimens for acne, with dermatology supervision and good follow‑up for acne care. Apostrophe: telederm service that provides prescriptions and follow‑up for acne, hair loss, and common conditions. Hims / Hers: consumer-oriented for acne and hair loss (finasteride, minoxidil); convenient but primarily for specific conditions. Note: availability, pricing, and services vary by state and over time — check current details and whether they use board‑certified dermatologists. Red flags / emergencies — go to urgent care or ER Rapidly spreading redness with fever (possible sepsis/cellulitis) Shortness of breath, facial swelling, difficulty swallowing (possible anaphylaxis) Large, painful, fluctuant abscess requiring drainage Sudden widespread blistering or skin detachment (possible Stevens‑Johnson/TEN) Bottom line and quick decision guide If it’s a common, non‑urgent rash, acne, hair loss, or follow‑up that can be photographed, start with online dermatology. If the lesion is suspicious, painful, rapidly changing, or likely needs a biopsy/procedure, schedule an in‑person dermatologist visit promptly. When in doubt, use a reputable telederm to get a fast triage — they’ll tell you whether you need an in‑person exam. If you want, tell me what skin issue you’re considering and I’ll say whether telederm is likely appropriate and which service might suit you.

Mentioned in position 3 of 8

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TL;DR

MDLIVE is a telehealth platform operated under Evernorth, Cigna's health services division, offering virtual care across behavioral health, medical, and dermatology specialties. It sells on-demand access to licensed therapists, psychiatrists, and primary care physicians through a subscription-friendly model accepted by many major insurers. In WellRank's latest index it ranks #8 in online psychiatry with 36% AI visibility and #10 in online therapy with 21% visibility, placing it solidly in the upper tier of brands that AI engines surface when consumers search for virtual mental health care.

Company Overview

MDLIVE provides telehealth consultations via its web platform and mobile app, connecting patients with board-certified clinicians across behavioral health, urgent care, and dermatology. The company was founded in Florida and later acquired by Cigna's Evernorth subsidiary, shifting it from an independent startup to an insurer-backed platform. Its business model blends insurance-covered visits with self-pay options, and its Evernorth backing gives it deep integration with Cigna-administered health plans.

Product Features

  • On-demand virtual therapy with licensed counselors
  • Online psychiatry including medication management
  • Urgent care consultations for non-emergency medical needs
  • Teledermatology for skin condition assessment and treatment
  • Mobile app for scheduling, messaging, and video visits
  • Insurance-integrated billing for Cigna and many other major plans

Target Market

MDLIVE primarily serves adults in the United States seeking convenient access to behavioral health, primary care, and dermatology without in-person visits. It is particularly relevant to people covered by Cigna or affiliated health plans, though it also accepts a broad range of commercial insurers and self-pay patients. Conditions addressed include anxiety, depression, ADHD, common illnesses, and dermatological complaints.

Buyer Personas

  • A Cigna-insured employee who wants same-week therapy without navigating an in-network provider directory.
  • A parent managing a child or teenager's anxiety or mood concerns who prefers video visits over waiting-room appointments.
  • An adult recently diagnosed with depression or ADHD seeking ongoing psychiatric care and prescription management through a familiar insurer-backed platform.
  • A rural or time-constrained professional who relies on telehealth for both urgent medical needs and ongoing behavioral health support.

Funding & Performance

MDLIVE is not an independent venture-backed company; it operates as a subsidiary of Evernorth, the health services segment of Cigna Group, a publicly traded corporation. Specific acquisition terms and internal revenue figures for MDLIVE are not publicly disclosed.

Recent Developments

Under Evernorth's ownership MDLIVE has expanded its behavioral health network and deepened integration with Cigna health plan benefits, reflecting the broader insurer push to embed telehealth into standard coverage. The platform has also extended its psychiatry capacity, consistent with its strong AI-answer rankings in that category. No major product pivots or launches with confirmed public details are available beyond these general directions.

Competitive Landscape

WellRank's co-mention data shows MDLIVE appearing most often alongside Teladoc, Amwell, Talkspace, Brightside Health, Cerebral, Talkiatry, Done, and BetterHelp. Sources that AI engines cite in answers mentioning MDLIVE include Healthline's online psychiatrist roundup, Grow Therapy's best online psychiatry list, and HelpGuide's psychiatry comparison, indicating it is benchmarked primarily against insurance-integrated generalists like Teladoc and specialty behavioral platforms like Talkspace and Talkiatry. Its insurer-backed positioning differentiates it from pure-play therapy apps but also means it competes on the breadth of plan acceptance rather than brand distinctiveness alone.

MD Live vs the brands AI recommends alongside it

The real competitive set in Online psychiatry: brands the engines name in the same answers, ranked on the latest day.

BrandRankAI visibility
MD Live logo
MD LiveThis brand
#10
27.8%
Teladoc logo
Teladoc

690 shared answers

#5
38.9%
Amwell logo
Amwell

646 shared answers

#9
27.8%
Talkspace logo
Talkspace

496 shared answers

#11
22.2%
Brightside Health logo
Brightside Health

400 shared answers

#4
50.0%

Email me when overtakes MD Live

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User Sentiment

Of the 1,030 AI-corpus mentions tracked by WellRank, 679 are positive, 345 are neutral, and only 6 are mixed or cautious, reflecting a strong overall tone. AI engines tend to cite MDLIVE as a reliable, insurance-friendly option rather than a best-in-class specialist, which aligns with its neutral-to-positive framing in sources like Verywell Mind's online psychiatrist rankings and Doctor on Demand comparisons. Public reviews commonly highlight ease of insurance billing and clinician availability, with occasional criticism around appointment wait times during periods of high demand.

Pricing

MDLIVE's pricing depends heavily on the user's insurance plan; for Cigna members and many other insured patients, visits may be covered at low or no additional cost. Self-pay rates vary by visit type and are not published in a stable public price list, so exact figures are not cited here. Pricing for therapy and psychiatry visits is generally described as comparable to standard specialist copays when using insurance.

Sources cited around MD Live

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