Does the Zepbound savings card work with telehealth prescriptions?

Zepbound Savings Card and Telehealth Prescriptions

Generally, yes — the Eli Lilly Zepbound savings card (also called the Lilly Savings Card) can work with telehealth prescriptions, but there are some important details to know:

Key Points:

• The savings card works based on how the prescription is filled, not necessarily how it was prescribed
• The prescription must be filled at a participating retail or mail-order pharmacy
• The savings card typically does not work if you're using insurance that covers Zepbound (it's primarily for commercially insured patients paying out of pocket or those without coverage)

Common Situations:

• Telehealth platforms like Hims, Hers, or similar services that dispense through their own pharmacy may not accept the Lilly savings card
• If your telehealth provider sends the prescription to a standard retail pharmacy (CVS, Walgreens, etc.), the card is more likely to work

My Recommendation:

• Call Lilly directly at 1-800-545-5979 or check zepbound.lilly.com for the most current eligibility rules
• Confirm with your specific telehealth provider whether they use a participating pharmacy

Rules can change, so verifying directly with Lilly before assuming coverage is the safest approach.