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Online therapy platforms vs mental health apps: what is the difference?

ClaudecomparisonCollected Jul 8, 2026, 09:35 UTC

Verbatim response from Claude

Online Therapy Platforms vs. Mental Health Apps

These are quite different products, so here's a clear breakdown:

Online Therapy Platforms

What they are: Connect you with licensed therapists/psychiatrists for real sessions

Examples:

  • BetterHelp – large network of licensed therapists, text/video/phone sessions
  • Talkspace – therapy + psychiatry, accepts some insurance
  • Cerebral – focuses on medication management + therapy
  • Brightside – specializes in anxiety and depression treatment

Best for: Diagnosable conditions, ongoing treatment, prescription needs


Mental Health Apps

What they are: Self-guided tools using techniques like CBT, meditation, or mood tracking

Examples:

  • Headspace – meditation and stress reduction
  • Calm – sleep and anxiety management
  • Woebot – AI-based CBT exercises (no human therapist)
  • Daylio – mood and habit tracking

Best for: Mild stress, building healthy habits, supplementing therapy


Key Differences at a Glance

Therapy PlatformsMental Health Apps
Licensed humans✅ Yes❌ Usually no
Can diagnose✅ Yes❌ No
Cost$60–$100+/weekFree–$70/year
Crisis supportBetter equippedLimited

Bottom line: If you're dealing with significant symptoms, choose a therapy platform. Apps work well as daily wellness tools or supplements to professional care.

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