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LiveHealth Online

First cited by AI Jun 12, 2026
livehealthonline.com

Surfaced organically in AI answers about online psychiatry. Not yet profiled.

AI Visibility

Visibility trend

Online psychiatry, daily share of AI answers mentioning LiveHealth Online, through Jul 29, 2026.

10.4%

Avg position when mentioned: 5.8

By engine

Where LiveHealth Online is strong, and where it is invisible.

  • Perplexity
    25.0%
  • Google AI
    16.7%

Mention sentiment

Tone of AI mentions across all tracked answers.

  • 30 positive mentions
  • 10 neutral
  • 8 mixed or cautious

Recent AI answers mentioning LiveHealth Online

PerplexityJul 29, 2026, 09:47 UTC
My psychiatrist retired. Which online service can take over my prescriptions?

If your psychiatrist retired and you need someone to take over ongoing psychiatric prescriptions, the most direct fit is an online psychiatry/medication-management service rather than a general telehealth clinic.[5][15][18] Good options to consider: Talkiatry — an online psychiatry service that focuses on psychiatrist-led evaluation and medication management; it’s specifically described as insurance-covered online psychiatry.[15] Doctor On Demand — can connect you with a board-certified doctor or psychiatrist for refills and medication management, with psychiatry visits listed in its pricing and prescription flow.[5] LiveHealth Online — offers psychiatrists who can provide ongoing care and medication management for many mental health conditions.[18] FasPsych — offers nationwide online medication management and says its psychiatrists can prescribe even some controlled substances when legally allowed and after evaluation.[1] TeleMed2U — provides online medication management in behavioral health.[16] BetterHelp / UpLift psychiatry — BetterHelp says it now offers psychiatry through UpLift for medication management and prescribing when clinically appropriate.[17] A few important points before you choose: You’ll usually need a new intake/evaluation, even if you’ve been stable on the same medication for years.[15][17] Controlled substances are more complicated; some services can prescribe them, while others cannot.[1][18] The new clinician will typically want your old records so they can continue the same treatment safely.[15][17] If you want the best first call, I’d start with Talkiatry or LiveHealth Online for standard psychiatric medication continuation, and FasPsych if you take a medication that may involve controlled-substance rules.[1][15][18] If you tell me your state, insurance, and whether your medication is a controlled substance (for example, Adderall, Xanax, or Ambien), I can narrow this to the most likely service that will accept you.

Mentioned in position 3 of 7

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PerplexityJul 29, 2026, 09:46 UTC
Can an online psychiatrist prescribe medication for depression on the first visit?

Yes—an online psychiatrist can prescribe antidepressants on the first visit if they determine medication is clinically appropriate after evaluating your symptoms and history.[4][5][9][13][15] A few important caveats: It depends on the clinician’s judgment. They may prescribe right away, or they may want more information or a follow-up before starting medication.[11] Most antidepressants are non-controlled medications, so they can generally be prescribed via telehealth.[1][2][3][6] Controlled substances are a different issue: many platforms do not prescribe them, and when they do, rules can vary by platform and state.[1][3][5][10][12] If you’re looking for a specific service, platforms like Talkspace, Doctor On Demand, LiveHealth Online, and Teladoc Health all say their psychiatric providers can prescribe depression medications online when appropriate.[3][5][9][10][15]

Mentioned in position 3 of 4

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PerplexityJul 28, 2026, 09:42 UTC
I need both therapy and medication. Which online services offer psychiatry plus therapy?

If you need both psychiatry and therapy in one online service, the clearest options from the results are Talkspace, Brightside Health, Grow Therapy, MDLIVE, Doctor on Demand, Teladoc, LiveHealth Online, Cerebral, and Thriveworks.[1][3][4][5][11][12][14] Talkspace — offers therapy plus psychiatry, including medication management and treatment plans that can include talk therapy, medication, or both.[1][12] Brightside Health — is repeatedly described as offering both online psychiatry and therapy in one platform.[1][14] Grow Therapy — lets you book both therapy and psychiatry in one place, with insurance filtering and pay-per-session options.[1] MDLIVE — provides mental health services including both psychiatry and therapy.[4][8][13] Doctor on Demand — offers online therapy, psychiatry, and medication management.[5][8][15] Teladoc — offers therapy and psychiatry; their psychiatry side handles medication evaluation and management.[8][11] LiveHealth Online — has psychiatry and a separate therapy service on the same platform.[2] Cerebral — is described as covering psychiatry, counseling/therapy, and medication management in one place.[3] Thriveworks — is listed among platforms that offer both therapy and psychiatry.[1][14] If you want the shortest shortlist, I’d start with Talkspace, Brightside Health, and Grow Therapy because the results specifically highlight them as one-platform options for coordinated therapy plus psychiatry.[1][12][14] A couple of practical distinctions: Talkiatry is strong for psychiatry and medication management, but the results do not show it as a therapy platform, so it may not fit your “both” requirement.[1][13] Teladoc and LiveHealth Online appear to offer both, but in some cases the therapy and psychiatry services are handled separately rather than as a tightly integrated care model.[2][11] If you want, I can narrow this to the best options for insurance, lowest cost, or fastest appointment availability.

Mentioned in position 7 of 10

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Google AIJul 25, 2026, 12:38 UTC
Which online services can prescribe controlled medications like stimulants legally?

It's important to understand that the landscape for prescribing controlled medications, especially stimulants like Adderall or Ritalin, via telehealth has significantly changed and become much stricter since the end of the COVID-19 Public Health Emergency (PHE) on May 11, 2023. During the PHE, the DEA waived the Ryan Haight Act, which generally requires an in-person medical evaluation before prescribing controlled substances via telemedicine. This allowed many online services to prescribe stimulants more readily. However, that waiver has largely expired for new patients. Current DEA Rules (as of late 2023 / early 2024): For New Patients: Most online services and providers are now generally required to conduct at least one in-person medical evaluation before prescribing controlled medications. There's a limited extension for some existing patient-provider relationships that were established virtually during the PHE, but for anyone new seeking stimulants, an in-person visit is the standard. Provider Discretion: Even if an online service technically operates in a way that could* allow for it, individual psychiatrists or psychiatric nurse practitioners ultimately make the decision based on their professional judgment, state laws, and DEA regulations. Many are hesitant to prescribe stimulants virtually without a comprehensive in-person assessment, especially for initial prescriptions. Therefore, it's much harder to find online services that will prescribe stimulants to new patients without an initial in-person visit. Services that once did so very easily (e.g., Done, Klarity, Cerebral) faced significant regulatory scrutiny and have either drastically changed their policies, stopped prescribing stimulants, or are under investigation. Where you might still find providers, but with the strong likelihood of an in-person requirement: While direct "online services that prescribe stimulants easily" are largely a thing of the past for new patients, you can still use telehealth platforms to connect with licensed psychiatric providers who might then determine if a stimulant is appropriate and how to fulfill the legal requirements (which will likely involve an in-person component). Talkiatry: This service focuses specifically on connecting patients with licensed psychiatrists for mental health treatment, including medication management. While they offer telepsychiatry, any decision regarding controlled substances would follow current DEA and state regulations, likely necessitating an initial in-person evaluation or referral for one, especially for stimulants. LiveHealth Online Psychology & Psychiatry: Offered by Anthem/Blue Cross Blue Shield, this platform allows you to find and schedule appointments with licensed therapists and psychiatrists. Again, medication decisions, particularly for controlled substances, will adhere to federal and state laws, meaning an in-person visit for initial stimulant prescriptions is probable. MDLive / Amwell / Teladoc: These are broader telehealth platforms that also offer mental health services. You can often find psychiatrists and psychiatric nurse practitioners through them. However, their providers will also be bound by current regulations regarding controlled substances, making a virtual-only initial prescription of stimulants unlikely for new patients. Local Hybrid Practices: Some traditional psychiatric practices are adopting hybrid models where some follow-up appointments can be virtual, but initial evaluations (especially for controlled medications) are still done in person. You might find these by searching for psychiatrists in your local area who mention telehealth options. Platforms that Connect You with Local Providers (e.g., Alma, Headway): These services don't directly employ the providers but help you find in-network therapists and psychiatrists in your area. You would then work directly with that provider, who will abide by all federal and state laws regarding prescriptions. Important Considerations: Initial In-Person Exam: Be prepared that most legitimate providers, even those primarily operating online, will require an initial in-person assessment for controlled substances like stimulants to comply with DEA rules for new* patients. State-Specific Laws: In addition to federal DEA regulations, each state has its own specific laws regarding telemedicine and controlled substance prescribing. Your provider must comply with both. Comprehensive Assessment: A responsible provider will conduct a thorough diagnostic evaluation to determine if ADHD (or another condition requiring a stimulant) is truly present and if stimulants are the appropriate course of treatment. This isn't a quick process. Beware of "Easy" Prescriptions: Be highly skeptical of any online service that promises quick or guaranteed prescriptions for stimulants without a rigorous evaluation or an in-person component. These services are often operating outside of legal guidelines and may put your health and legal standing at risk. Your best approach is to seek out a licensed psychiatrist or psychiatric nurse practitioner through a reputable telehealth platform or a local practice, and discuss your needs. They will guide you through the appropriate diagnostic and prescribing process, which will very likely include an in-person visit for controlled medications if you are a new patient.

Mentioned in position 5 of 10

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Google AIJul 25, 2026, 12:38 UTC
Do insurance companies cover online psychiatry visits?

Yes, absolutely! Most major insurance companies now cover online psychiatry visits, often referred to as telepsychiatry or telehealth for mental health. The COVID-19 pandemic significantly accelerated the adoption and coverage of telehealth, including mental health services. Many insurers expanded their telehealth policies to ensure continuity of care, and these changes have largely remained in place due to their convenience and effectiveness. However, the specifics of your coverage will depend on your individual plan and a few key factors: Your Specific Insurance Plan: Even within the same insurance company (e.g., Blue Cross Blue Shield), different plans (e.g., PPO vs. HMO, employer-sponsored vs. marketplace plan) can have varying benefits, deductibles, copays, and coinsurance for telehealth. In-Network vs. Out-of-Network: Your coverage will generally be better (lower out-of-pocket costs) if the online psychiatrist is "in-network" with your insurance plan. State Regulations: Some states have specific mental health parity laws that mandate coverage for mental health services, including telehealth, at the same level as physical health services. Medical Necessity: The service must be deemed medically necessary by the provider for your insurance to cover it. How to Confirm Your Coverage: The most reliable way to find out is to call your insurance company directly. Look for the "Member Services" or "Customer Service" phone number on your insurance card. When you call, ask specific questions: "Do you cover telepsychiatry or online mental health services?" "What are my benefits for these services (copay, deductible, coinsurance)?" "Do I need a referral for online psychiatry?" "Is [Specific Online Platform/Psychiatrist Name, if you have one] in-network?" Specific Platforms and Services That Often Work With Insurance: Many online psychiatry platforms and services have partnerships with major insurance companies. Here are a few prominent ones: Talkspace: Why: A well-known platform offering both therapy and medication management (psychiatry). They partner with a wide range of major health plans including Cigna, Aetna, Optum (UnitedHealthcare), Humana, Blue Cross Blue Shield, and many more. They often allow you to check your eligibility directly on their site. Brightside Health: Why: Specializes in depression and anxiety, providing personalized medication management and therapy. They work with many large insurers, including Aetna, Anthem, Cigna, Florida Blue, Optum, UnitedHealthcare, and various regional plans. Amwell (American Well): Why: A broad telehealth platform that includes psychiatric services. They are often partnered with health plans as a primary telehealth provider, so many major insurers like Anthem, Blue Cross Blue Shield, UnitedHealthcare, and others will cover visits through Amwell. MDLive: Why: Similar to Amwell, MDLive is another comprehensive telehealth provider that includes virtual psychiatry. They work with a large number of insurance companies, including Cigna, Humana, Aetna, and various regional plans. LiveHealth Online: Why: This platform is directly provided by Anthem (Blue Cross Blue Shield) and often fully covered for Anthem members, but also accepts other insurance plans for mental health services. Important Note: Even if these platforms state they accept insurance, you must still verify that your specific plan through your specific insurer is covered. Your plan may require you to meet your deductible first, or you might still have a copay or coinsurance. In summary, yes, online psychiatry visits are widely covered by insurance now, but it's crucial to do your homework and confirm the details with your specific plan provider.

Mentioned in position 11 of 12

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PerplexityJul 24, 2026, 09:44 UTC
My psychiatrist retired. Which online service can take over my prescriptions?

Yes—an online psychiatry/medication-management service can often take over psychiatric prescriptions, but it has to be a licensed prescriber in your state and they must be willing to continue the specific medication you’re on.[2][15][16] Good options to look at are: Talkiatry — a large U.S. online psychiatry practice that offers medication management and, according to a 2026 comparison, serves patients across 43 states; it may also prescribe some controlled substances when clinically appropriate.[13] Brightside Health — offers structured online psychiatry with medication management and measurement-based treatment for common conditions like depression, anxiety, panic, and insomnia.[13] Cerebral — provides therapy and medication management in all 50 states according to the 2026 comparison, with appointments sometimes available quickly.[13] Grow Therapy — also listed as offering online psychiatry and medication management, with coverage that can vary by clinician and state.[16] Doctor On Demand / Included Health — can review prescriptions and send refills to your pharmacy from a board-certified physician, though controlled-substance coverage may be limited.[5][17] LiveHealth Online — can prescribe many psychiatric medications, but it cannot prescribe controlled substances.[17] A few important points: If you take a controlled substance such as certain ADHD medications or benzodiazepines, availability is more limited and depends on the platform, the clinician, and current telehealth rules.[1][13][17] The new clinician will usually want a recent evaluation before continuing prescriptions, even if you’ve been stable on the medication for years.[1][15] The service must operate in your state of residence, since prescribing rules are state-specific.[2][13] If you want the fastest path, the best fit is usually: Talkiatry if you want a dedicated psychiatry practice, Brightside if you want structured medication management, Cerebral if you want broad state availability, Doctor On Demand or LiveHealth Online if you mainly need a simpler refill-oriented visit.[5][13][17] If you tell me your state and the medication name, I can narrow this to the services most likely to continue it.

Mentioned in position 7 of 7

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TL;DR

LiveHealth Online is a telehealth platform backed by Anthem (now Elevance Health) that connects patients with doctors, therapists, and psychiatrists through video visits. It currently ranks at number 15 in online psychiatry and number 48 in online therapy in the WellRank AI-visibility index, capturing 8% and 2% of AI answer visibility in those categories respectively. Of its 38 tracked AI mentions, 25 are positive, suggesting a generally favorable reputation among AI engines, though its overall footprint remains narrower than dominant peers.

Company Overview

LiveHealth Online operates as a virtual care service owned and operated by Anthem, one of the largest health insurance companies in the United States, giving it a distinctive insurance-integrated distribution model. The platform offers on-demand video consultations with primary care physicians, allergists, behavioral health therapists, and psychiatrists. Because it is embedded within the Anthem ecosystem, many users access it as a covered benefit rather than an out-of-pocket direct-to-consumer purchase. Its headquarters follows Anthem's base in Indianapolis, Indiana, though the service operates nationally.

Product Features

  • On-demand video visits with primary care physicians for urgent, everyday conditions
  • Online psychiatry appointments for medication evaluation and management, detailed at livehealthonline.com/psychiatry
  • Licensed therapist sessions for behavioral and mental health support
  • Allergy specialist consultations available via video
  • Integration with Anthem insurance plans for in-network covered visits
  • Mobile app and web access for scheduling and conducting visits

Target Market

LiveHealth Online primarily serves Anthem health plan members across the United States, making it especially accessible to individuals with employer-sponsored or individually purchased Anthem coverage. It addresses a wide range of conditions including acute illnesses, allergies, anxiety, depression, and other mental health concerns requiring therapy or psychiatric care. The platform is designed for adults seeking convenient, insurance-integrated access to care without leaving home.

Buyer Personas

  • An Anthem-insured employee who wants a same-day urgent care video visit without taking time off work to visit a clinic.
  • An adult managing anxiety or depression who prefers seeing a licensed therapist through their existing insurance benefit rather than seeking a standalone subscription service.
  • A patient in need of psychiatric medication management who values the convenience of video-based follow-up appointments covered by their health plan.
  • A parent or caregiver looking for a quick, low-friction way to consult a doctor for a family member's minor illness from home.

Funding & Performance

LiveHealth Online is not an independently funded startup. It is a wholly owned service of Elevance Health (formerly Anthem), a publicly traded Fortune 500 company listed on the New York Stock Exchange. Specific financial metrics attributable solely to LiveHealth Online, such as revenue or user counts, are not publicly disclosed separately from Elevance Health's broader reporting.

Recent Developments

LiveHealth Online has expanded its behavioral health offerings over time, growing its roster of therapists and psychiatrists in response to increased demand for virtual mental health care. The platform's psychiatric services have been noted in several third-party roundups of online psychiatry options, including coverage on HelpGuide's best online psychiatry list and Healthline's online psychiatrist guide. Broader strategic directions are guided by Elevance Health's ongoing investment in digital and virtual care, though specific product launch timelines are not publicly detailed.

Competitive Landscape

According to WellRank's co-mention data, AI engines most frequently discuss LiveHealth Online alongside Talkspace, Doctor On Demand, MDLive, Talkiatry, Brightside Health, Amwell, Teladoc Health, and Grow Therapy. It competes most directly in the online psychiatry space with platforms like Talkiatry and Brightside Health, which also focus on insurance-covered psychiatric care. Compared to direct-to-consumer leaders like Talkspace and Teladoc Health, LiveHealth Online's competitive advantage rests on its deep integration with Anthem's insurance network rather than broad open-market positioning. Grow Therapy's roundup of best online psychiatry services and Doctor On Demand's online psychiatry page represent adjacent competitive reference points frequently cited by AI engines in the same answers.

LiveHealth Online vs the brands AI recommends alongside it

The real competitive set in Online psychiatry: brands the engines name in the same answers, ranked on the latest day.

BrandRankAI visibility
LiveHealth Online logo
LiveHealth OnlineThis brand
#15
10.4%
Talkspace logo
Talkspace

34 shared answers

#6
31.3%
Doctor On Demand logo
Doctor On Demand

32 shared answers

#7
31.3%
MD Live logo
MD Live

27 shared answers

#9
22.9%
Talkiatry logo
Talkiatry

25 shared answers

#2
52.1%

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User Sentiment

Of LiveHealth Online's 38 AI-answer mentions tracked by WellRank, 25 are positive, 7 are neutral, and 6 are mixed or cautious, reflecting a generally favorable but not universally enthusiastic reception. Positive mentions tend to highlight its insurance integration and accessibility for Anthem members, while mixed or cautious mentions occasionally flag limited provider availability or the platform's narrower reach compared to larger standalone telehealth brands. Broader consumer review sentiment is consistent with this picture, positioning it as a reliable but somewhat niche option for insured patients rather than a top-of-mind choice for users shopping the open telehealth market.

Pricing

For Anthem plan members, LiveHealth Online visits may be covered fully or partially by insurance, making out-of-pocket cost highly variable depending on individual plan design. For users without Anthem coverage, visit fees apply but exact pricing is not consistently published and varies by visit type and provider. Specific per-visit rates are not publicly disclosed in a stable, easily verifiable form, so prospective users should confirm costs directly through the platform or their insurer.

Sources cited around LiveHealth Online

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