APA

To confirm an online therapist is licensed and legit, ask them for their full name, license number, and the state where they are licensed, then verify this information directly on your state’s official licensing board website using their public license lookup tool. Step-by-Step Verification Process Step Action Why It Matters 1. Request credentials Ask the therapist for their full legal name, license type (e.g., LCSW, LPC, PsyD), license number, and licensing state [1][3]. A legitimate therapist will readily provide this; refusal is a major red flag [3]. 2. Locate the board Find your state’s licensing board by searching "[Your State] Board of Psychology" or "[Your State] Board of Social Work/Counseling" [1][3]. Licensing is state-specific; the board for your location is the authoritative source [1]. 3. Verify online Use the board’s “License Lookup” or “Verify a License” tool to confirm the license is active, in good standing, and check for disciplinary actions [1][2][4]. State boards provide primary source verification with accurate, up-to-date records [2]. 4. Confirm state eligibility Ensure the therapist is licensed in the state where you are physically located during sessions (unless covered by an interstate compact like PSYPACT) [3][6]. Telehealth laws generally require the clinician to be licensed in the patient’s state [3]. Additional Legitimacy Checks Check the NPI Registry: Search the provider in the NPI Registry to confirm their professional listing and practice address [3]. Verify platform safety: Ensure the therapy platform is HIPAA-compliant and ask about their emergency/crisis procedures [3]. Look for professional memberships: Membership in groups like the APA, NASW, or AAMFT adds credibility [3]. Search for red flags: Beware of therapists who refuse to share credentials, promise a “guaranteed cure”, or try to treat you from a state where they aren’t licensed [3]. Key Red Flags to Avoid Therapist cannot provide a license number or state of licensure. License shows as expired, suspended, inactive, or has disciplinary history [4]. Provider insists on treating you while located in a different state without proper telehealth authorization [3]. Grandiose promises of a cure or pressure to stop other treatments [3]. The most reliable method is always the official state licensing board website for your profession, as third-party directories or ads should not be your only verification source [1][4].

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To confirm an online therapist is licensed and legit, you must ask them for their full name, license number, and licensing state, then verify this information directly on that state’s official licensing board website using their free license lookup tool [1][3]. Here is the step-by-step process to ensure legitimacy: Gather Required Information Before verifying, ask the therapist or check their profile for: Full name exactly as it appears on their license. License type (e.g., LCSW, LPC, LMFT, PsyD, PhD). License number. State or jurisdiction where they are licensed [1][3]. Verify via the State Licensing Board The most effective method is to search the official state licensing board (e.g., "Board of Psychology" or "Board of Behavioral Sciences") for your specific state, not just the therapist’s website [1][5]. Locate the board: Search for "[your state] board of [profession]" (e.g., "[state] board of social work") [3]. Use the lookup tool: Enter the therapist’s name or license number into the board’s "License Verification" or "Licensee Lookup" tool [1][9]. Confirm status: Ensure the license status is listed as "Active" or "Current" [4]. Check for any "Disciplinary Actions," "Suspensions," or "Probation" records [1][3]. Check expiration: Verify the license expiration date to ensure it is valid [1]. Confirm State-Specific Legality You must be treated by a therapist licensed in the state where you are physically located during the session [1][3]. Interstate Compacts: Some states allow psychologists to practice across borders under PSYPACT, but this is specific to psychologists and does not apply to all therapist types [3]. Red Flag: If the therapist is licensed in a different state than where you live and cannot explain how they are legally authorized to treat you (e.g., via a compact), they may be illegitimate [3]. Additional Verification Steps Check the NPI Registry: Search the provider in the NPI Registry (npiregistry.cms.hhs.gov) to confirm their professional listing and practice address [3]. Verify Education: Ensure they graduated from an accredited graduate program recognized by organizations like the APA or CACREP [5]. Review Professional Memberships: Look for membership in groups like the APA, NASW, or AAMFT, which often require adherence to ethical standards [3]. Watch for Red Flags Avoid therapists who: Refuse to share their license number or credentials [3]. Promise a guaranteed cure or pressure you to stop other treatments [3]. Use a platform that is not HIPAA-compliant (unless they are not a HIPAA-covered entity and explain other protections) [3]. Have vague specializations or list dozens of unrelated services [9]. Recommendation: Use well-known telehealth platforms (e.g., BetterHelp, Talkspace) or vetted directories (e.g., Psychology Today) that pre-verify credentials, as they reduce the risk of encountering unlicensed providers [3]. However, always perform your own verification on the state board regardless of the platform used.

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