Cleveland Clinic Express Care

Short answer: sometimes — many online BHRT (bioidentical hormone replacement therapy) clinics do use licensed doctors and perform appropriate lab monitoring, but practices vary widely. You need to check each provider’s credentials, testing protocols and follow‑up policy before trusting them with hormone care. What “good” online BHRT care usually looks like Care delivered by a licensed physician (MD/DO) or a licensed advanced practice clinician (NP/PA) who is qualified in hormone therapy and licensed in your state. A medical history and review of prior records (not just an online questionnaire). Baseline labs before starting hormones (examples below), and scheduled labs after starting/adjusting therapy. Appropriate screening and monitoring (mammograms, Pap/HPV where indicated, bone density, cardiovascular risk, PSA in men, etc.) per age/risk. Clear prescribing of either FDA‑approved hormone products or transparent use of compounded products (and explanation of pros/cons). A documented follow‑up plan and easy access for questions/side effects. Typical baseline and follow‑up tests For people assigned female at birth: estradiol, progesterone (if relevant), TSH, CBC, LFTs, lipid panel, fasting glucose/HbA1c; mammogram and pelvic screening as indicated. For people assigned male at birth getting testosterone: total testosterone, free testosterone or SHBG, CBC (hematocrit), PSA, LFTs, lipid panel. Repeat labs about 4–12 weeks after dose changes and then every 3–12 months depending on medication and risk factors. How to verify a clinic Ask who will actually evaluate you (name, degree, state medical license). Ask whether they require local lab testing and which labs they require. Ask whether hormones are FDA‑approved formulations or compounded, and which pharmacy they use. Verify the clinician’s license at your state medical board or via the Federation of State Medical Boards (FSMB). Red flags No baseline labs required or prescriptions given solely from an online questionnaire. Promises of “custom” compounded pellets without discussion of risks/alternatives. No follow‑up plan or difficult access to the prescriber if problems arise. Clinicians not licensed in your state. Examples of services (to check out) Large academic telemedicine programs — Mayo Clinic Online, Cleveland Clinic Express Care — use board‑certified physicians and standard monitoring; good if you want institutionally supported care. Parsley Health — membership-based integrative practice that uses MDs/NPs and comprehensive testing; tends to emphasize labs and longitudinal follow‑up. Defy Medical — a specialty telemedicine clinic known for hormone replacement and men’s/women’s HRT; they advertise physician oversight and lab monitoring (check current reviews and credentials). General telehealth platforms (PlushCare, Teladoc, Amwell) — can connect you with licensed MDs quickly; quality varies by clinician and they may refer to specialists for complex BHRT. If you’re higher risk (history of breast cancer, uncontrolled cardiovascular disease, clotting disorders, older age) or you want pellet therapy or compounded products, I recommend an in‑person visit with an endocrinologist or a certified menopause practitioner, or choosing a telemedicine service affiliated with a major medical center. If you want, tell me where you live (state) and whether your BHRT needs are for menopause, low testosterone, or other reasons — I can suggest specific clinics that operate in your state and what questions to ask them.

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