How do I know if an online therapist is licensed and legit?

Verifying an Online Therapist's Legitimacy

Great question - this is really important for your safety and care quality.

Check Their License Directly

• Look up their license number on your state's licensing board website (search "[your state] therapist license lookup")
• Legitimate therapists will openly share their license type (LCSW, LPC, PhD, PsyD, MFT, etc.) and number
• Psychology Today's directory (psychologytoday.com) verifies credentials before listing therapists

Use Reputable Platforms

These platforms verify licenses before allowing therapists to practice:

• BetterHelp - screens all therapists for licensure
• Talkspace - requires license verification
• Teladoc - medical-grade credential checking
• Alma or Headway - insurance-based, rigorous vetting

Red Flags to Watch For

• ❌ Vague credentials or reluctance to share license info
• ❌ No video option (just texting)
• ❌ Guarantees of quick cures
• ❌ Requests for unusual payment methods
• ❌ No intake paperwork or consent forms

Quick Verification Steps

1. Ask them directly for their license number and state
2. Google "[Name] therapist license [state]"
3. Check the NASW therapist finder or NBCC directory

A legitimate therapist will never be bothered by you asking to verify their credentials.