Which online psychiatry platforms take insurance?

Short answer: many of the large telehealth companies do accept insurance for psychiatry, but acceptance depends on your specific insurer and plan. Below are common platforms that frequently work in‑network with commercial insurers, employer plans, Medicare/Medicare Advantage (in some cases), or employer-sponsored benefits — plus quick notes on each and what to check.

Platforms that commonly accept insurance

• Teladoc Health — National telehealth provider that contracts with many commercial insurers and Medicare Advantage plans for behavioral health and psychiatry. Check Teladoc’s insurance page and your insurer’s telehealth network.
• Amwell — Large telehealth network used by many health plans; offers psychiatric visits and often accepts in‑network coverage depending on your plan.
• MDLIVE (now operating as part of Cigna’s and other networks) — Frequently in‑network with major insurers for behavioral health; verify via MDLIVE’s insurance lookup.
• Included Health / Grand Rounds — Works with employer health plans and some insurers for specialist referrals and telepsychiatry through employer benefits.
• Lyra Health — Employer-sponsored mental health platform (not direct retail) that your employer may offer; if your employer provides Lyra you get in‑network access to psychiatry/therapy.
• Spring Health — Another employer-provided mental health benefit offering psychiatric care to covered employees.
• SonderMind — Focuses on in‑network therapy and psychiatry in many states and accepts many commercial plans (check provider listings for in‑network status).

Platforms that usually do NOT accept insurance directly

• BetterHelp — Primarily self‑pay; sometimes available via employee benefit but generally not billed to insurance.
• Talkspace — Historically mostly self‑pay; has some employer and insurer partnerships in limited situations, so verify before assuming coverage.

How to confirm coverage (quick steps)

1. Call your insurance member services or check your insurer’s online provider/telehealth directory: ask whether telepsychiatry visits are covered and which telehealth platforms/providers are in‑network.
2. On the platform’s website look for an “insurance” or “pay” page and use any insurance lookup tool they provide.
3. Before your first visit confirm: whether the psychiatrist is in‑network, the visit type (video/audio), your expected copay or deductible, and whether prior authorization is required for medication management or ongoing visits.
4. If you have Medicare/Medicaid or a narrow-network plan, coverage varies by state and plan — confirm directly with both the platform and your plan.

If you tell me your state and insurer (or whether you have employer coverage, Medicare, Medicaid, or a commercial plan), I can give a more tailored list of platforms/providers to call and step‑by‑step things to ask.